Philippa Hatch

Copyright and Licensing Manager at Imperial College London Library.

[Philippa Hatch @pjhatch]

@YourSSE why does my Mum’s bill say estimated when she has a smart meter?

[Philippa Hatch @pjhatch]

@Belkin_Europe please can you tell me how to get a replacement screensaver for free. I can't find this information on your website despite registering the old one as the Apple Store told me to do.

[Philippa Hatch @pjhatch]

@andy_pavlo @pvldb Thank you. An email is on its way.

[Philippa Hatch @pjhatch]

Hi @pvldb , @andy_pavlo,

I would love to talk to someone about the copyright statement on volume 11 of the Proceedings of VLDB. Please could you get in touch.

I've tried by email but none of the addresses on the website are working.

Thank you!

[Philippa Hatch @pjhatch]

@Hermesparcels please can you help me to stop a delivery and get the items back to the supplier. Your ebsite and chat bot aren't helping

[Philippa Hatch @pjhatch]

@curryspcworld Struggling to email you about my order. This is the second time paper has arrived with the wrapping shredded to pieces. Refund?

[Philippa Hatch @pjhatch]

I’ve written to my MP @elliereeves asking them to call for more government support for post-16 education in the current crisis. You can contact your MP here: https://t.co/7ekKeBB6o5 #fundthefuture

[Philippa Hatch @pjhatch]

@Eurostar Must I have requested an e-voucher before the departure date of my train?

[Philippa Hatch @pjhatch]

@zoom_us Hi,

Thanks for replying. My problem was that I couldn't reset the password. I've just done it so maybe some work was going on on your site. If I have more problems I'll get back in touch.

[Philippa Hatch @pjhatch]

@zoom_us have you stopped free registration for personal use? I can't register and reset password sends me round in circles

[Philippa Hatch @pjhatch]

@lpquk Can you book a table at your South Kensington Branch?

[Philippa Hatch @pjhatch]

@CrossrefSupport

I'm looking for some detailed information on white listing licences when using CrossRef Text and Data Mining Services. If a researcher has legal access they can text mine so why the white listing step?

[Philippa Hatch @pjhatch]

#icepops2019 a morning stroll (Arthur's seat). I now know the way.

[Philippa Hatch @pjhatch]

An excellent morning playing the Publishing Trap with PhD students. Your publishing decisions do make a difference! @UKCopyrightLit @ImperialGradSch @imperiallibrary

[Philippa Hatch @pjhatch]

@Camtasia It was exactly what I was looking for. Thank you very much! :0)

[Philippa Hatch @pjhatch]

@Camtasia I am having a frustrating morning trying to add captions to a Camtasia presentation. How do you make the timeline really big and shrink the rest? I'm currently working with 3 tracks in 5cms of screen.

[Philippa Hatch @pjhatch]

@Camtasia On a PC. Might you be able to help?

[Philippa Hatch @pjhatch]

Find out how knowing more about copyright and licensing is good for your thesis writing Online Copyright course, part of the @ImperialGradSch Digital literacies & research integrity programme
https://t.co/kSVlJ0v1F7 #ThesisThursday

[Philippa Hatch @pjhatch]

Get some help with selecting a Creative Commons License for your thesis https://t.co/BGrca9V5gX #ThesisThursday

[Philippa Hatch @pjhatch]

@Se_Railway I can't see it (the platform info at Victoria) I have said it-dump the annoying info notices and I'd like you to sort it.