@SingaporeAir my mom who is a senior citizen, had to take flight SQ511 yesterday (08/19) from BLR TO SG. But it’s cancelled because of technical issue. It’s just painful to rebook the same flight. I have been on customer call the entire day. Please help
@shettygoutham_c@DGCAIndia@MoCA_GoI I am having same issue with @SingaporeAir . I have been on a call with their customer agent team for 6+ hours. My mom is senior citizen too. It’s just pathetic way of handling things. They can’t give aisle seat and vegetarian meals after moving the flight.
@SingaporeAir my mom who is a senior citizen, had to take flight SQ511 yesterday (08/19) from BLR TO SG. But it’s cancelled because of technical issue. It’s just painful to rebook the same flight. I have been on customer call the entire day. Please help
I have spent a total of 6 hours talking to representatives of @SingaporeAir customer care team. Because there was a flight disruption and they had to move us to a new flight. 6 hours! #singaporeAirDoesntCare
Call ended with we won’t change anything from our side! @SingaporeAir
I had booked aisle seat and Indian vegetarian meal. But in call all I heard was we can’t give you both, even though flight was rescheduled because of Singapore Airlines fault #singaporeAirDoesntCare
@MoCA_GoI Thank you for the quick response @MoCA_GoI Just dropped you an DM. I have also requested an email from @SingaporeAir for the issues that I have mentioned about. I will forward you the email as well once I get it in my inbox