Scott Cho / SC*P

Marketing research guy interested in better understanding people, technology and retail… Chief Knowledge Officer for SC*P

[Scott Cho / SC*P @planetcho]

@Chef_MarkMcEwan @PierrePoilievre @JustinTrudeau @Chef_MarkMcEwan is a moron who can barely keep his business afloat. No one gives a shit who you endorse.

[Scott Cho / SC*P @planetcho]

@ReichertHerb I would love to interview you for my upcoming audio project. Please can we chat?

[Scott Cho / SC*P @planetcho]

What countries have been affected by the Novel coronavirus? How many cases are there in China? Real-time updates on the number of cases worldwide. https://t.co/ZJkq2Mjj5b via @ChannelNewsAsia

[Scott Cho / SC*P @planetcho]

@LGAairport @LGAairport I love the improvements you made. It's not you, it's @AirCanada .

[Scott Cho / SC*P @planetcho]

@AirCanada I don't know how you train your staff at @LGAairport. This is by far the worst of all airports. What is the core issue? Is it a Corp training issue or local issue?

[Scott Cho / SC*P @planetcho]

@AirCanada when I ask your staff a question, her job should be to make sure I understood it... I don't care if other people understand it. #fail #cx #CustomerExperience

[Scott Cho / SC*P @planetcho]

Yup... this happened on my way to work today.. #maythe4thbewithyou… https://t.co/3dYwPGYAe6

[Scott Cho / SC*P @planetcho]

@AirCanada @Aircanada 793. This is after a 3 hr delay... all due to captain not showing up for work on time. #fail #aircanada

[Scott Cho / SC*P @planetcho]

@AirCanada AC793 delayed by 1 hr 'cause captain didn't show up then delayed another 30 min 'cause the gate is not available at LAX. Come on! #fail #smh

[Scott Cho / SC*P @planetcho]

@AirCanada It's been over 40 min... still waiting for a gate!?!?

[Scott Cho / SC*P @planetcho]

Good night #newyork #shotongalaxyS9 #thecamerareimagined #samsung @ Times Square, Manhattan, New… https://t.co/0LgpfggH7Z

[Scott Cho / SC*P @planetcho]

Enjoying the great sounds of @andrewhyattband in the best coffee shop in town.… https://t.co/Fyz82tvkia

[Scott Cho / SC*P @planetcho]

@AirCanada What is wrong with your LGA staff? Same rude and inconsiderate staff every week. Your customers shouldn't have to beg for quality service. #customerexperience #fail

[Scott Cho / SC*P @planetcho]

@TorontoPearson Dealing w/ customers during time of "personal" crisis must be done w/ care & perhaps, effort? #cxfail #gtaa #lost&neverfound

[Scott Cho / SC*P @planetcho]

@TorontoPearson Thanks for doing absolutely minimal amount of work to find my prescription glasses. #cxfail #gtaa

[The Verge @verge]

Google is close to purchasing HTC assets, reports Bloomberg https://t.co/47Xi4Hzkw5

[Scott Cho / SC*P @planetcho]

@crunchresearch @crunchresearch Ha Ha. You know it! We need to get together soon for a drink and catch up!

[Scott Cho / SC*P @planetcho]

#shotwithsamsunggalaxyS8 #Toronto @SamsungMobile #nofilter

[Scott Cho / SC*P @planetcho]

@Apple Say hello to the PAST of @GooglePixels @SamsungMobile @Lgmobile @HuaweiMobile and even @Windows https://t.co/Tf8j9TRwBj

[Apple @Apple]

Say hello to the future. iPhone X.