Plan-Net

𝗛𝗼𝗺𝗲 𝗼𝗳 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗱𝘃𝗮𝗻𝘁𝗮𝗴𝗲 𝗜𝗧.
Delivering End User Support, Infrastructure, Project Management and Consulting Services since 1990.

[Plan-Net @plannetltd]

Hi all, it’s time to say goodbye. After 30 years in business, the Plan-Net brand is retiring and the team is now part of @AcoraLtd.

Thanks for the journey all!

You can still reach us all at https://t.co/9CNOUibTaI

#newchapter #itleaders #managedservices

[Plan-Net @plannetltd]

Our latest update from James Karp, COO of Acora Group, including Plan-Net, about how we are operationally managing through COVID-19. https://t.co/hkDLcHkCN9

[Plan-Net @plannetltd]

How good is your #ServiceDesk doing? According to Pete Canavan, Plan-Net’s Head of Support Services, there are 8 capabilities to consider when deciding on what to build your reporting capability around. Read our new blog post to find out what they are.
https://t.co/uz2RbHxqYR

[Plan-Net @plannetltd]

How can you tell if an IT Service Desk is fit for purpose? Download 10 Things your IT Service Desks should not be doing : https://t.co/UiXwOfV3wu
#ITSupport #B2B #ServiceDesk #ITSolutions #ITServices

[Plan-Net @plannetltd]

Does your Service Desk struggle to keep up with the demand of your firm? Have your users lowered their expectations? Are absences leaving your desk under-resourced? Watch our Service Desk Boost video below to find out how to address these challenges.
https://t.co/n1qUV53Pi8

[Plan-Net @plannetltd]

An update from James Karp, COO of Acora Group, about how we are operationally managing, through COVID-19, for our customers.

https://t.co/wDRRbT8oHD

[Plan-Net @plannetltd]

When they are operating optimally, the best ticketing systems tend to have certain elements in common. As a starting point, here are the 9 key components of an optimal ticketing system:
https://t.co/xHIzzi95Nn

https://t.co/QDBCyktEoh

[Plan-Net @plannetltd]

The real story behind service desk performance in law firms
https://t.co/IeonPubYJn

#LegalIT #Legal #ITSolutions #ServiceDesk #SLA #LawFirms #ITLegal

[Plan-Net @plannetltd]

Automation and AI are hot topics. Current estimates suggest that they are set to displace as many as 1 in 5 job roles over the next decade. Just how much can we automate?- In this article we debunk the AI Service Desk myth:
https://t.co/nYXUnUQo6X

[Plan-Net @plannetltd]

Emerging tech like mobile, chat, cloud, etc. helpdesks have never been under more pressure. Pete Canavan, Plan-Net's Support Services Director, shares his learnings from last two decades in this FREE e-book. Download now: https://t.co/LLflgmIbsE

#Ebook #ITSupport #ServiceDesk

[Plan-Net @plannetltd]

It can sometimes be challenging for CIOs, IT Directors and other Senior IT Managers within the business to get the CFO or The Board’s buy-in for an IT project. Here's how to effective sell Managed Services to the CFO: https://t.co/3qhp5RUOF4

[Plan-Net @plannetltd]

How good is your #ServiceDesk doing? According to Pete Canavan, Plan-Net’s Head of Support Services, there are 8 capabilities to consider when deciding on what to build your reporting capability around. Read our new blog post to find out what they are.
https://t.co/zrCxZKo8WN

[Plan-Net @plannetltd]

How can you tell if an IT Service Desk is fit for purpose? Download 10 Things your IT Service Desks should not be doing : https://t.co/LDSlVFFHfo

#ITSupport #B2B #ServiceDesk #ITSolutions #ITServices

[Plan-Net @plannetltd]

Does your Service Desk struggle to keep up with the demand of your firm? Have your users lowered their expectations? Are absences leaving your desk under-resourced?
Watch our Service Desk Boost video below to find out how to address these challenges.
https://t.co/3JVnxY84kz

[Plan-Net @plannetltd]

We could do so much better”- if this is how you perceive your IT Service Desk, then you are not alone. Read the Ultimate Guide to ensure your IT Service Desk is performing at its best: https://t.co/2z8ilb7GaH

[Plan-Net @plannetltd]

Downtime costs UK businesses more than £10 billion a year – and the loss to a business of each hour of downtime is estimated at more than £250,000 on average. The smoother and swifter your incident management journey, the lower the overall impact.

https://t.co/P4SOmHVY2L

[Plan-Net @plannetltd]

Having assisted organisations in improving their Service Desk for almost three decades now, we’ve put together the Top 7 challenges that IT managers and the businesses face when operating a service desk. Download this FREE guide now:
https://t.co/Jl4yNZttw3
#ServiceDesk #B2B #IT

[Plan-Net @plannetltd]

Are you running short of your own IT resource? Lacking IT-specific skills? Watch our newest animated video below to learn how a flexible support model could be beneficial to you and your company.

#ITService #FlexibleSupport #ITSupport #ITSolutions

https://t.co/ucuY2HoMHU

[Plan-Net @plannetltd]

The IT security market today offers all sorts of solutions to help you protect your business from potential reputational or financial damage, but how can you find the right balance between protection and productivity? https://t.co/vqjpso8oY2

[Plan-Net @plannetltd]

Divergences between software developers and infrastructure operations can result in a lack of coordination and plenty of ‘finger-pointing'. So, how can you bridge the gap between software developers and infrastructure operations teams? Read our new blog ⬇ https://t.co/2PFMdMsTWy