.

[. @plingduy]

Another day of exchanges with @kayaclinicindia the arrogance that the social media team is showing. They have published phone numbers that are not attended and which promises to call you back but never does. Not letting me DM details either @jaagograhakjago @MaricoLimited

[. @plingduy]

@kayaclinicindia I am following you. I am repeatedly saying you need to open your DMs to customers. Or follow them back. You are using a platform that you don't seem to understand.

[. @plingduy]

@kayaclinicindia I am following you. I am repeatedly saying you need to open your DMs to customers. Or follow them back. You are using a platform that you don't seem to understand.

[. @plingduy]

Hello @MaricoLimited isn't @kayaclinicindia your sister concern? Can you see the hours I am wasting trying to speak to a human? They are insisting I email and are refusing to open their DMs or follow me back so that I can DM them details. What kind of customer service is this?

[. @plingduy]

@kayaclinic asking for a client code when I never got one. They are not honoring what their phone system said and refusing to open their DMs. They are wasting time Insisting on an email. Why collecting unnecessary details? Email comm was not part of T&C at the time of purchase.

[. @plingduy]

@kayaclinicindia Open your DM so I can. You are expecting me to share my details publicly?

[. @plingduy]

@kayaclinicindia spent last week calling customer service twice and then waiting two days for a call back. Now they are running circles asking to email or DM when DMs are closed. Still waiting to speak to a human for my question.

[. @plingduy]

@kayaclinicindia refuses to have a functional phone service. Their DMs are open to verified users only. What customer service is this business running? Clinics do not have phone numbers of their own. Only a unified phone number that does not work. Make it make sense.

[. @plingduy]

@kayaclinicindia Why isn't your customer care team calling me back like the phone message said? I don't have an email. What do I do? I didn't receive any client code. What do I do?

[. @plingduy]

@kayaclinic asking for a client code when I never got one. They are not honoring what their phone system said and refusing to open their DMs. They are wasting time Insisting on an email. Why collecting unnecessary details? Email comm was not part of T&C at the time of purchase.

[Kaya Clinic @kayaclinicindia]

@plingduy Hi, we request you to kindly share your client code here or write a detailed mail to us on [email protected] and our customer care team shall assist you ahead.

[Kaya Clinic @kayaclinicindia]

@plingduy Hi, we request you to kindly share your client code here or write a detailed mail to us on [email protected] and our customer care team shall assist you ahead.

[. @plingduy]

@kayaclinicindia I do not have a client code. What are you on about? Why are you forcing me to write an email? Your automated phone service said I will receive a call back. It has been over a week, I haven't got the call. Can't you just open your DMs so that I can send my number?

[. @plingduy]

@kayaclinicindia refuses to have a functional phone service. Their DMs are open to verified users only. What customer service is this business running? Clinics do not have phone numbers of their own. Only a unified phone number that does not work. Make it make sense.

[Kaya Clinic @kayaclinicindia]

@plingduy Hi, we are unable to Dm you. We request you to kindly share your client code so that our customer care team can assist you ahead.

[. @plingduy]

@kayaclinicindia You are asking me to DM you, but have closed your DMs to customers who are not verified. What kind of a service helpline are you? Please open your DM so that I can message my number?

[. @plingduy]

Imagine having to email a business that makes a number available, but refuses to answer it. They expect a simple query to be emailed. What quality of the actual advertized service can one expect when simple communication with consumer is so challenging? @kayaclinicindia

[. @plingduy]

Places like @kayaclinicindia reflect the larger deterioration of citizens even as consumers. Their single phone line has an automated message promising a call back, but alas. Then X team asks me to email them. But I want to talk. They tell me to DM my number, but DMs are closed.

[. @plingduy]

Places like @kayaclinicindia reflect the larger deterioration of citizens even as consumers. Their single phone line has an automated message promising a call back, but alas. Then X team asks me to email them. But I want to talk. They tell me to DM my number, but DMs are closed.

[. @plingduy]

@kayaclinicindia Nobody answers your phone. I am told I will be called back. Nobody does that either. How does one contact you? I have a pending question and there seems to be no way to get in touch with you. Will you refund the money I paid since you don't want to respond?

[. @plingduy]

@kayaclinicindia Unable to DM you. Why are you making this so difficult? I just want to talk to a human about a service I have already paid for.

[. @plingduy]

@kayaclinicindia Nobody answers your phone. I am told I will be called back. Nobody does that either. How does one contact you? I have a pending question and there seems to be no way to get in touch with you. Will you refund the money I paid since you don't want to respond?

[. @plingduy]

@kayaclinicindia So you are simply not reachable over the phone? I cannot talk to a human about my question?

[. @plingduy]

@ThaiAirways the line at the transfer desk has not moved since an hour. At least let passengers know what has happened @PRSuvarnabhumi

[. @plingduy]

@ThaiAirways disgraceful treatment of stranded passengers at the transfer desk. Standing since ten hours. Appalling lack of arrangements.

[. @plingduy]

@ThaiAirways can you please provide updates to passengers? There is no communication. Waiting for TG 351. There is no one to handle passenger query. At least provide an update.

[. @plingduy]

@PRSuvarnabhumi can you please at least inform passengers what to expect? Waiting for TG351 and there is no one to provide updates.