Pat McMillin

Energy & Utility veteran with 25+ years regulated and deregulated meter-to-cash #BPI business #process experience @Centric #utilities #energy #CX

[Pat McMillin @plmcmillin]

Centric Consulting has rounded up our top posts from last month, including a strategy execution white paper, tips to empower progress through strategic initiatives, and how to nurture positive business relationships.

Check it out: https://t.co/Dozr4qi2CL

[Pat McMillin @plmcmillin]

AI is everywhere — Joseph Ours shares how to control company use of powerful, wide-reaching AI tools using governance, security and ethics.

📰 Read more in Crain's Cleveland Business: https://t.co/4EQxyRZT8b

[Pat McMillin @plmcmillin]

We’re celebrating all things data at #PASSDataSummit 2023. 🚀 This year’s speakers include Centric Consulting senior architects and #Microsoft MVPs Matt Gordon and Joshua Higginbotham.

Learn more about their sessions and register here: https://t.co/IYi1jZZbPe

[Pat McMillin @plmcmillin]

Centric Consulting Power Platform expert Brit Kwait shared how to use #PowerAutomate to optimize workflows and best practices.

Check out the SIM Cleveland meeting recap for highlights from her presentation. https://t.co/ThIE2r3kXs

[Pat McMillin @plmcmillin]

Understand where #SalesforceAI can be applied at your organization and how to adopt it successfully. ▶ In this on-demand webinar, our experts decode Salesforce AI for you and provide a framework to get started. https://t.co/qdUffWduxt

[Pat McMillin @plmcmillin]

What do you get when you blend #AI and #Agile? A symphony of innovation.

💡 AI can't replicate Agile's human touch, but with the right tools and approach, AI can make agile methods more efficient and valuable. https://t.co/i43ssp48PH

[Pat McMillin @plmcmillin]

Wondering what you missed at #EMACS23? Centric’s Energy and Utilities experts Laura Gousha and Mike Murphy share insights from the conference, highlighting 3 top trends that will transform the utility customer experience. https://t.co/Z6JrYb20i6

[Pat McMillin @plmcmillin]

⚠ If you pursue enterprise-wide #automation without considering your people, you may risk the entire investment.

Use #ChangeManagement and effective communication to propel the success of your process automation initiative. https://t.co/GPCQJD6402

[Pat McMillin @plmcmillin]

We're #hiring! Check out this week's featured #jobs at Centric Consulting in Cincinnati, Louisville, Miami, and Chicago.

Read more and apply: https://t.co/Dm4g1bCGBI

[Pat McMillin @plmcmillin]

Microsoft 365 #Copilot is now available for Enterprise customers 🎉

▶ Watch our on-demand #webinar for what executives need to know to implement, secure and adopt Copilot. https://t.co/YNnNEdvB6L #Microsoft365 #AI

[Pat McMillin @plmcmillin]

👏 Congrats to our amazing team! — Centric Consulting has been named one of the nation's top 5 Best Firms to Work For by Consulting Magazine: https://t.co/FCbRrMMCoy

[Pat McMillin @plmcmillin]

#Salesforce is incorporating #GenerativeAI technology across its Sales Cloud, Service Cloud, and Marketing Cloud platforms. Let's talk about what that means for you. https://t.co/hx1dvN6SpI

[Pat McMillin @plmcmillin]

You've completed an implementation of #Dynamics 365CRM... what’s next? ✔ Maintenance and attention to guarantee your investment was worthwhile and continues to perform as expected. https://t.co/r9bagdmA3j

[Pat McMillin @plmcmillin]

64% of organizations plan to increase spending on AI solutions. With over 100,000 US companies already using #Microsoft365, it only makes sense to adopt Microsoft's newest native AI tools.

💻 Learn more about Microsoft #Copilot: https://t.co/2MsL5g5BMH

[Pat McMillin @plmcmillin]

👋 Meet Your Problem Solvers in Cincinnati — learn from Robert, Matt G., Jessica and Matt C. as they share how they're overcoming common business, technology and industry challenges: https://t.co/UwGpAV0Zf2

[Pat McMillin @plmcmillin]

Many organizations measure success by results:
✔ Assets gained
✔ Revenue earned
✔ Customers satisfied

Do these metrics tell the whole story? 📊 Zoom out and get the full picture of your performance by using process excellence: https://t.co/8cEVjAGeeY

[Pat McMillin @plmcmillin]

#ChatGPT is helping businesses provide better customer service, write computer code, gauge customer sentiment and more.

Centric Consulting asked webinar attendees where they see #AI tools being most effective. Do you agree with the results? 👇 https://t.co/BYH5XdbCxc

[Pat McMillin @plmcmillin]

With more and more organizations now having four generations represented in the workplace, how do you harness the power of intergenerational wisdom?

Join the discussion on September 27th alongside Deb Peluso and Corporate Rituals: https://t.co/UuFUYPfoSc

[Pat McMillin @plmcmillin]

Pro tip: If you take care of your customers, beating the competition will take care of itself.

Want to see how a customer actually engages with your product/service, instead of what you think is happening? 💡 Here's how: https://t.co/PaUrxbdHGL

[Pat McMillin @plmcmillin]

To successfully transform, companies must find the right skillsets to lead and support transformational change. Discover how enterprise portfolio, program and project management can help your business: https://t.co/lri4ERx2xW #EPPM