Pooja M Kohli

Freelance Nutrition Consultant
BSc- CN&D, MSc- F&N
Certified Diabetic Educator

[Pooja M Kohli @pmadan12]

@ShiprocketCare And now this… these are the strategies they use. First they don’t respond over mail and app and then when you take help of twitter they show how genuinely they care. And this is the msg then they drop you via Dm. They all are fake @ShiprocketIndia @ShiprocketCare @saahilbigfoot

[Pooja M Kohli @pmadan12]

@ShiprocketIndia As a bootstrapped startup, it's devastating to see my parcels reach clients in a badly damaged state, even with fragile tags.This has caused huge losses for my business, with locally delivered packages arriving in unacceptable condition.

[Pooja M Kohli @pmadan12]

@ShiprocketCare They all are fake .. same they have been doing with me since many days and I had to bear huge losses because of their careless attitude. They didn’t even contact the customer and booked my parcels for RTO. We must #boycottshiprocket

[Pooja M Kohli @pmadan12]

@ShiprocketCare I have shared screenshot of all the AWBs via DM where my parcels have reached in badly damaged states. And having proof of each one of them. I really hope that your team will sincerely look into the matter.

[Pooja M Kohli @pmadan12]

@AmitAgarwal Please look into this Mr Amit, I have been really helpless as there’s no customer care where we can approach and get these issues solved. And this is not the only concern. Hope to get some response here atleast.

[Pooja M Kohli @pmadan12]

responsibility of the damaged parcels. As a startup we had to face huge financial losses. I am highly disappointed and planning to switch to another delivery partners. @AmazonHelp @amazon @JeffBezos @AmitAgarwal

[Pooja M Kohli @pmadan12]

Dear @amazonIN I am using your services for shipping my parcels pan india from last 1.5 year through @ShiprocketIndia . From last one month I have had worst experience with delivering parcels at various locations. Many parcels got badly damaged and delivered. And no one takes 1/2

[Pooja M Kohli @pmadan12]

@BlueDart_ @BlueDartCares if you really cares ne I believe you charge for your services only then reply to this and take a timely action.

[Pooja M Kohli @pmadan12]

After trying all the couriers services finally relied on @BlueDart_ @BlueDartCares and I was avoiding only becoz of exorbitant prices but out of helplessness I reassigned d courier with bluedart. And as others bluedart was equally disappointing nd didn’t get d parcel picked up.

[Pooja M Kohli @pmadan12]

@ShiprocketCare @amazon @jagograhakjago @PMOIndia @minmsme @NCWIndia @ShiprocketCare @ShiprocketIndia

[Pooja M Kohli @pmadan12]

What a pathetic service @ShiprocketIndia @ShiprocketCare @ekartlogistics @Instakart Fed up of coordinating but my parcel had not been picked up since many days. Nd they r least bothered to communicate too.Such irresponsible & careless attitude @consumerforum_

[Pooja M Kohli @pmadan12]

@ShiprocketCare @amazon This leads to huge losses for startup’s especially #bootstrapped like mine. As we hardly work with any profit margins. Such a sad state of affair then how emerging #enterpreneurs will grow in this country? @jagograhakjago @PMOIndia @minmsme @NCWIndia

[Pooja M Kohli @pmadan12]

@ShiprocketCare I have DMed you all details and I really hope that you will look into the matter.

[Pooja M Kohli @pmadan12]

@ShiprocketCare Hi! I am still waiting for response from @ShiprocketCare and @XpressBees_IN . Just let me know who is going to pay for the losses? Or shall I need to file a complaint in @forum_consumer now?

[Pooja M Kohli @pmadan12]

So this is another worst experience with @XpressBees_IN @ShiprocketIndia @ShiprocketCare it’s been more than 105days my parcel was booked for RTO (as usual they were not ready to support hence RTO). Till date I haven’t received my parcel back.

[Pooja M Kohli @pmadan12]

@ShiprocketCare Have msgd you the screenshot of AWB along with other details. Thanks

[Pooja M Kohli @pmadan12]

@ShiprocketCare @XpressBees_IN is #blacklisted for sure along with @EcomExpress_Ofc

[Pooja M Kohli @pmadan12]

Such a pathetic service @XpressBees_IN the parcels haven’t picked since past 5 days & icing on the cake customer care people don’t have manners to talk.Such a struggle for #startups to coordinate & communicate the same. Request @jagograhakjago to please look into this.