@Motawif_SA Packages just released does not have the Golden for $13,000 that I originally ordered. I accidentally clicked 12 night Platinum for $22000. Does it include flights from Canada? I don’t want this package, I want my original package “Golden” for $13,000. Please correct.
@Motawif_SA It appears that we’re almost out of time. Do we still have any hope that you will be able to finalized our application successfully, so we can embark on this journey?
@Motawif_SA Assalamualykum, I have selected the package but the payment option is not working. Already second day today. I have DM my email and ticket number several times. Please look into this.
@Motawif_SA i have DM my email and ticket number. Please take a look. The payment option is still not working for me. Again,
My email: [email protected] and Ticket # 20220611100550.
@Motawif_SA@MoHU_En More than 92 hours have passed since our profile changed to "approved" stage and still no package to select from. Time is running out for us to book flights from Canada. Please tell us if you can resolve this issue or not and if yes, when?
@Motawif_SA I was finally able to update and submit the required information. The application is back to "pending" stage for myself. Please finalize it. Thanks.
@Motawif_SA Just got status updated to approved. Now, when I go to select package it says “No data found”, and when click on search tab, it logs me out.
@Motawif_SA Still no success, please help! Profile shows my wife "approved" and myself in "amendment stage" requiring me to enter my full name as shown on the passport but gives error "Oops something went wrong..." when submitting info. Ticket #20220611100550, email: [email protected].