Peter Naumis

[Peter Naumis @pnaumis]

@FedExHelp @ANNEVAN16 Nope! And their customer service is non-existent. I will never use them again.

[Stuart Parker, blancmange impersonator & cannibal @stuartlosaltos]

Fun fact: did you know that if you've booked a plane trip with @WestJet with a reasonable one-hour layover, they can unilaterally change your ticket without explanation to make that layover twenty-one and a half hours.

And then, they can refuse to provide you with any meal or hotel vouchers and instead just expect you to sit in the Detroit Airport for an entire day to wait for not the earliest available flight (that's only twelve hours away), just the one they feel like putting you on.

The receptionist kept putting me on hold to speak to her manager but, per the way these things go, when I asked to speak to the manager she explained there was no manager and no one I could possibly talk to.

I explained that, with nowhere to sleep and not a lot to do that I would be devoting my night to seeing just how many customers I could lose WestJet from my Twitter account. I asked the receptionist if maybe she should see if that was okay with her manager; that was when the whole "no manager" thing came out.

So, what say you folks? Do you want this to happen to you, your airline just adding an entire day to your trip without notice, compensation of any kind whatsoever? If not, please retweet this post and, if you retweet with a comment, remember to tag @WestJet again.

[Peter Naumis @pnaumis]

@FedEx @DHLexpress @fedex one agent tells me to communicate with FedEx International the other tells me to communicate with FedEx Canada. Both know nothing. Isn’t it time to admit you lost my package, compensate me and let me move on? You are multi billion $$ entity. I am an individual!

[Peter Naumis @pnaumis]

@FedEx where is my delivery? It has been in transit for coming up to two weeks? Please paid your fees last week and was told it would be delivered June 26? I am paying storage for my car while I wait for your delinquent and substandard service!

[Peter Naumis @pnaumis]

@FedEx @DHLexpress Seriously

[Peter Naumis @pnaumis]

@MargaretWerne20 @FedEx Don’t forgot, DELIVER CUSTOMER PACKAGES!

[Peter Naumis @pnaumis]

@rcgilbe64 @FedEx I am experiencing similar issues. @fedex is not helping and I am out thousands of dollars. How do we issue formal complaint? Someone needs to be accountable.

[Peter Naumis @pnaumis]

@FedExHelp A DM has been sent

[Peter Naumis @pnaumis]

⁦@FedExHelp⁩ this is a call I fee wind this morning promising to help with my lost package. It was a scam! This issue of my missing package just gets worse and worse.

[Peter Naumis @pnaumis]

@Claim_HQ1 Scams!

[Peter Naumis @pnaumis]

@Fedex_concern A DM was sent to @Claim_HQ1. I have sent my information to sooooo many people at FedEx for the last week. This is less than professional and should be criminal.

[Peter Naumis @pnaumis]

@Claim_HQ1 A DM has been sent.

[Peter Naumis @pnaumis]

@ClaimsT_a @FedEx @DHLexpress I spoke to @FedEx this morning, as I was instructed to do, and same cat and mouse game. No idea where my package is, will escalate for the third time and sorry for your inconvenience. No attempt to resolve. So frustrating, and lack of any customer service. Never again!

[Peter Naumis @pnaumis]

@ClaimsT_a @FedEx @DHLexpress How do you get someone from @fedex to actually look at your situation and provide some assistance?

[Peter Naumis @pnaumis]

@FedEx @DHLexpress @fedex you called me and then you abruptly hung up on me without assisting as all? Is this customer service?

[Peter Naumis @pnaumis]

@FedEx @DHLexpress Seriously

[Peter Naumis @pnaumis]

@FedEx where is my delivery? It has been in transit for coming up to two weeks? Please paid your fees last week and was told it would be delivered June 26? I am paying storage for my car while I wait for your delinquent and substandard service!

[Peter Naumis @pnaumis]

@ClaimsT_a I shared my number and downloaded WhatsApp? Still no closure. Can I please speak to a live agent to understand where my delivery is?

[Peter Naumis @pnaumis]

@fedex this is what I get from your customer service? Taxes were paid last week? Horrible experience…get your sh@@ together…

[Peter Naumis @pnaumis]

@FedEx I will never use your service again. Thank god for @DHLexpress employees settling their issues.

[Peter Naumis @pnaumis]

@ClaimsT_a I guess you are closed?

[Peter Naumis @pnaumis]

@ClaimsT_a It was shared. I record a call form someone who had no idea about the situation and then abruptly hung up on me. Seriously?

[Peter Naumis @pnaumis]

@ClaimsT_a It was shared. I record a call form someone who had no idea about the situation and then abruptly hung up on me. Seriously?

[Peter Naumis @pnaumis]

@FedEx @DHLexpress @fedex you called me and then you abruptly hung up on me without assisting as all? Is this customer service?