@Gigantic Hi, thanks for issuing the refunds for Bernard Fanning so quickly. I appreciate your T&C’s say booking fees are nonrefundable, but having purchased multiple tickets (& fully intending to attend), this is actually a significant amount. Is there any flexibility on this?
@Gails_Bakery £4.40 for a cold glass of milk with a pre-mixed tasteless matcha shot on top, in Wokingham. This is a total rip off and basically just a green milk!
@ABRSM Hi, I’ve recently had a certificate for my daughter’s grade 3 piano exam sent out. I am sure that I put “presented by” her piano teacher when booking the exam, but the certificate has my daughter’s name in that section instead. Is there a way to check/correct please?
@wagamama_uk Didn’t appreciate being gaslighted by the manager (I assume) of your Reading branch today after finding a chicken bone in my meal. Perhaps a refresher session in customer service is needed!
@CrossCountryUK Hi, I’ve booked an open return from Reading to Birm but know which trains I’ll be travelling on. Could I book 2 seats for me and my daughter (9yrs) please.
5th April 11.45 Reading-Birm
10th April 13.33 Birm-Reading
@CrossCountryUK Hi, you kindly booked seats for me on a train which has been cancelled due to the strikes. Would you be able to book my 9yr old daughter and myself a seat on the 2.45 Reading to Birmingham on Wed 3rd April instead please.
@CrossCountryUK Brilliant! I haven’t booked them yet, but if it’s possible to do, that’s all I need to know. 😃Once I have booked, should I message you on here with the booking reference or is there another method? Thanks so much!
@CrossCountryUK Hi! I’m about to buy a rtn ticket from Birm-Reading. It’s not giving me the option to book a seat as it’s an Off peak return, but I know which trains I’ll be getting. Is it possible to reserve a seat after buying the ticket/before the journey? Thanks!
@MartinSLewis If you’ve gotten married since the agreement was taken, do you put your maiden name or doesn’t it matter, so long as date of birth and the finance agreement match?
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@Specsavers Hi, I picked up my new 2 for 1 glasses over the weekend & I’m not doing well with them at all. Vision doesn’t feel as good as my old prescription & frames just don’t seem to be as comfortable as my old pair. (I got 2 of the same frame) Am I able to replace them? Thx!
@GWRHelp Hi, just wanted to say how fantastic your staff member James was, at Twyford station, on Sat morning following the massive delays between Didcot & Paddington. His clear communication ensured my daughter made a doctors appt in London on time! He is a real credit to GWR!
@Gatwick_Airport Hi, trying to book premium passport control for the 9th Aug, but my flight isn’t showing (TOM4309) & the “I can’t find my flight” button isn’t working. I’ve been able to book premium security for my outgoing flight with no issue. Help!