And to anyone paying attention to this ongoing thread, please note: @WrenKitchens have ignored all of these messages, despite my name being on the account. I don’t know what this is but it’s not Customer Service. Beware.
. @WrenKitchens Surely unfulfilled deliveries from one day should be prioritised the morning after, this is a reasonable expectation. This basic service failure and lack of communication is beyond frustrating and completely unacceptable.
. @WrenKitchens “Aim to deliver” on Monday !!! is not good enough after an unfulfilled delivery (that required leave from work) and ongoing disruption. We need a CONFIRMED delivery date and time given the impact this has already caused.
. @WrenKitchens describe themselves as “the UK’s Number 1 Kitchen & Bedroom Retailer.” It feels like they have no interest in prioritising customer complaints or communication. Based on this experience I would advise anyone considering them to be cautious.
. @wrenkitchens update: Nothing for me but my partner has been told someone “will call back today” with no timeframe, and delivery is still uncertain. No confirmation, no assurances to make good, no accountability, just vague promises.
. @wrenkitchens update: Nothing for me but my partner has been told someone “will call back today” with no timeframe, and delivery is still uncertain. No confirmation, no assurances to make good, no accountability, just vague promises.
We need urgent clarification, a confirmed delivery date and reassurance this will made good and resolved without further impact. Please escalate this immediately. If this cannot be resolved urgently, we will be forced to escalate further.
3/3
. @WrenKitchens So to be clear:
- Unfulfilled delivery yesterday
- No proactive communication
- No prioritisation to make good so far today
- We are hearing updates second-hand
1/3
. @WrenKitchens Surely unfulfilled deliveries from one day should be prioritised the morning after, this is a reasonable expectation. This basic service failure and lack of communication is beyond frustrating and completely unacceptable.
. @WrenKitchens No communication and failed delivery have left our works in a complete mess. Despite chasing repeatedly we are now hearing from our contractor (not you) that delivery likely won’t happen today. Unacceptable.
This is in spite of repeated attempts of dealing with your “Customer Service” line and reassurance from Matthew, who was made aware of fixed deadlines. Appalling.
. @WrenKitchens Extremely poor service so far. Delivery didn’t turn up as agreed and we’ve received no proper update. Now a whole additional morning has passed without comms. This has disrupted scheduled works and is costing us time and money. We need a resolution URGENTLY.
@JeevunSandher We are not a set of values. The culture you are describing is a product of British people. Not the other way around.
In these foreign subcultures our values are not reproduced, they are exploited.
We are not a container people for the masses of the world to leech from.
In case you are not from the UK, yet another British citizen has been murdered by an illegal migrant who should never have been in the country to begin with.
Just a normal guy, walking his dog, and now he’s dead. Stabbed to death on the street by some primitive from Afghanistan.
Living in the UK is now a deeply radicalising experience.
I no longer recognise my country, and I am beyond furious with the so-called ‘leaders’ who have done this. They clearly despise us.
They are more interested in protecting the rights of people who break our laws over the law-abiding majority who respect our laws.
They are leaving our borders wide open. They are even placing nearly 200,000 young men, most of them from Third World Islamic nations, in the very heart of our communities, despite KNOWING they include terrorists, murderers and rapists.
They are forcing us to pay £15 billion for the privilege and then they call us “racist” or “far right” when we complain.
They Take the Knee for some guy in Minnesota but refuse to say anything at all about young British mothers like Rhiannon Whyte, stabbed in the head 20 times with a screwdriver by some primitive from Sudan.
They fall over themselves to tell us our country is “racist” but they can’t even be bothered to hold a national inquiry into the mass rape of our children by Pakistani Muslim gangs which was, clearly, driven by anti-White racism. And why won’t they? Because they don’t want to “upset” the Muslim voters who are keeping them in power.
Routinely, consistently, they are gaslighting, misleading and simply lying to us, like the time they said we were “misinformed” to wonder what was going on in our country when, at the very same time, they were secretly flooding our country with thousands of Afghans while gagging the press and lying to us.
I am so done with this disastrous regime in Westminster, this utterly incompetent political class, this total refusal to actually put the hardworking, tax-paying, law-abiding majority in this country where they ought to be —first.
I am voting Reform —clearing out this rot in Westminster is the only chance we have of turning this country around and saving it. It is the only credibly alternative from outside the Establishment.
And I would urge you all to do the same.