Po-Chung Chen

I hit things for a living. I endorse Sabian Cymbals and Vater Drumsticks. Drummer for bands. Professional & Freelance. Drum teacher. Instagram: pochung_chen

[Po-Chung Chen @pochungchen]

@HernadezNate @TurkishAirlines I agree!! Never fly @TurkishAirlines

[Po-Chung Chen @pochungchen]

@HernadezNate @TurkishAirlines Terrible!!!

[Po-Chung Chen @pochungchen]

After all that and the promises to help @TurkishAirlines has been ignoring me for 2 days. They give up on their customers because they are egotistical and don’t care about business. They don’t believe in servicing the customer, only about what they want, not the customer!!!

[Po-Chung Chen @pochungchen]

The most incompetent airline in the world @TurkishAirlines!! I’m never going to stop letting the world know how bad they are. They don’t deserve to service people. I want them to shut down!

[Po-Chung Chen @pochungchen]

At this point they are forcing me to “miss” my flight as it’s booked for the wrong destination and then blame it on me for missing my flight when I honestly don’t think anyone in their right mind would unwillingly fly to the wrong location. @TurkishAirlines

[Po-Chung Chen @pochungchen]

They manipulate you to believing they are helping to buy themselves time, then they make you think you have a resolution only to see they have closed your case. Absolutely no communication at all between them & customers. They want to upset you and lie to you. @TurkishAirlines

[Po-Chung Chen @pochungchen]

Seeing @TurkishAirlines play games is manipulative. They’ve been responding to me that they are escalating my feedback/ helping, but in the last few days the 2 feedback resolution I got are them just completing the form. Not a single word said. They are lying to their customers.

[Po-Chung Chen @pochungchen]

@TK_HelpDesk There is less than 48 hours before my flight and I have been waiting for days for an answer. So what you said is absolute bullshit. Otherwise you’d have solved it by now. It’s not rocket science.

[Po-Chung Chen @pochungchen]

This just goes to show the customer care @TurkishAirlines has for its customers. The care is non existent. I am not getting on a plane that is flying to the wrong destination. I think anyone would feel the same. The incompetency of the airline has caused this trouble.

[Po-Chung Chen @pochungchen]

@PicturesFoIder Truth bomb.

[Po-Chung Chen @pochungchen]

Its pathetic it takes @TurkishAirlines a week to help me resolve this. I feel fearful for any one of their kids or family when they need help and it takes them one week to attend to a matter to “come up” with a resolution. This is not how the world works, clearly they’re asleep.

[Po-Chung Chen @pochungchen]

I am not sure what do. Not flying to the wrong destination but also don’t want to lose the flight and buy a new one. @TurkishAirlines keep lying to me they are coming up with a resolution but it’s been a week. This is a complete lie.

[Po-Chung Chen @pochungchen]

Been almost a week I am battling with @TurkishAirlines. Responses are getting slow, 3 days + and still waiting for no resolution. Flight is in 48 hours flying to the wrong destination. Not my fault, I didn’t make the change. The airline won’t help me. I am in despair about this.

[Po-Chung Chen @pochungchen]

@TurkishAirlines CAN ABSOLUTELY GO FUCK THEMSELVES TO HELL!!!!!!! I’ve had it!!!! They are manipulative, liars and absolutely inhumane!!!!!! I hope the airline closes down today!!!!!!

[Po-Chung Chen @pochungchen]

@TurkishAirlines Doesn’t matter if you’re treating customers like shit and flying them to the wrong destinations.

[Po-Chung Chen @pochungchen]

@TolgaUluser @maxi_boy_dal @TurkishAirlines Sorry to hear. I paid for a flight to be changed and they changed it for the wrong destination. Now I’m flying to the wrong place. No willingness from them to help. It’s absolutely ridiculous how robotic and inhumane they are.

[Po-Chung Chen @pochungchen]

@maxi_boy_dal @TurkishAirlines Honestly I didn’t have a problem with them. I’d rather have a headset problem than having my flight booked to the wrong city with 0 responsibility taken. Now I’m flying to the wrong destination for a mistake that was not made by me. I don’t see how they CANT do anything about it.

[Po-Chung Chen @pochungchen]

…This specific time I need their help, they are completely unwilling to listen and to help. They ignore my request and are inhumane about it, they have no understanding and respect for the customer and are robotic in their service. There are no humans there!! @TurkishAirlines

[Po-Chung Chen @pochungchen]

…. In the last few months flying with them I have recommended quite a few friends to this airline. It was the best airline I have encountered in the 74,000 miles I’ve flown in the last year…@TurkishAirlines