Pocket Weasel

[Pocket Weasel @PocketWeaselUK]

@bookingcom - I see there are still bedbug problems at 40 Shaftesbury Avenue. Your chatbot summarised the recent reviews. Why are you still advertising this place when you know it's infested?

[Pocket Weasel @PocketWeaselUK]

@bookingcomPA @McKinsey_MGI We booked an apartment in London through @bookingcom. The beds were infested with bedbugs. The place was horrible. We turned around and left. @bookingcom have been no help. All they've given me is £8.53 in vouchers. Avoid this company.

[Pocket Weasel @PocketWeaselUK]

@bookingcomPA @TravelTomorrowX We booked an apartment in London through @bookingcom. The beds were infested with bedbugs. The place was horrible. We turned around and left. @bookingcom have been no help. All they've given me is £8.53 in vouchers. Avoid this company.

[Pocket Weasel @PocketWeaselUK]

@BookingHoldings @bookingcomPA @VivaTech @CNBC We booked an apartment in London through @bookingcom. The beds were infested with bedbugs. The place was horrible. We turned around and left. @bookingcom have been no help. All they've given me is £8.53 in vouchers. Avoid this company.

[Pocket Weasel @PocketWeaselUK]

@bookingcom So that's your response? The property didn't respond so you can't do anything? Have you suspended them from your platform? Have you imposed some sort of penalty? Or are you still cheerfully taking bookings for them and knowingly exposing people and families to a health risk?

[Pocket Weasel @PocketWeaselUK]

@CityWestminster @bookingcom - how do I report an insanitary hotel/apartment that is infested with bedbugs? I don't want anyone else to suffer from this place. Thanks.

[Pocket Weasel @PocketWeaselUK]

@bookingcom So @bookingcom - despite multiple reports of bedbug infestation, with pictures, you're not going to stand up to the property owner or stop selling the apartment? Is that what you call supporting your customers?

[Pocket Weasel @PocketWeaselUK]

@bookingcom - your AI chat feature is great!

[Pocket Weasel @PocketWeaselUK]

@bookingcom @bookingcom - I already have contacted your customer service. They were no help. They just said "Unfortunately, we were unable to reach an agreement with the accommodation."

[Pocket Weasel @PocketWeaselUK]

@bookingcom

[Pocket Weasel @PocketWeaselUK]

@bookingcom

[Pocket Weasel @PocketWeaselUK]

@bookingcom We booked an apartment in London through @bookingcom. The beds were infested with bedbugs. The place was horrible. We turned around and left. @bookingcom have been no help. All they've given me is £8.53 in vouchers. Avoid this company.

[Pocket Weasel @PocketWeaselUK]

@bookingcom - We booked an apartment in London through @bookingcom. The beds were infested with bedbugs. The place was horrible. We turned around and left. @bookingcom have been no help. All they've given me is £8.53 in vouchers. Avoid this company.

[Pocket Weasel @PocketWeaselUK]

@bookingcom We booked an apartment in London through @bookingcom. The beds were infested with bedbugs. The place was horrible. We turned around and left. @bookingcom have been no help. All they've given me is £8.53 in vouchers. Avoid this company.

[Pocket Weasel @PocketWeaselUK]

@bookingcom We booked an apartment in London through @bookingcom. The beds were infested with bedbugs. The place was horrible. We turned around and left. @bookingcom have been no help. All they've given me is £8.53 in vouchers. Avoid this company.

[Pocket Weasel @PocketWeaselUK]

@bookingcom We booked an apartment in London through @bookingcom. The beds were infested with bedbugs. The place was horrible. We turned around and left. @bookingcom have been no help. All they've given me is £8.53 in vouchers. Avoid this company.

[Pocket Weasel @PocketWeaselUK]

@bookingcom We booked an apartment in London through @bookingcom. The beds were infested with bedbugs. The place was horrible. We turned around and left. @bookingcom have been no help. All they've given me is £8.53 in vouchers. Avoid this company.

[Pocket Weasel @PocketWeaselUK]

@LeCreusetUK Your 28cm lid doesn't fit the 28cm 3-ply frying pan.

Your 24cm lid doesn't fit the 24cm 3-ply frying pan.

For the price I paid I expect a lot better.

Why don't YOUR lids fit YOUR pans? I've just wasted £85.

I am beyond disappointed. I'm deeply annoyed.