me

[me @pokidefix]

@binding_broken The vast majority didn't have a pb with GLS, it's always the vocal minority ruining it for everyone else.
Also Inkstone uses RM and will collect the 3€ via IOSS so it's far from impossible

[me @pokidefix]

@binding_broken In any case, not communicating with your customers at all is not the right way to go about it. You've lost a lot of goodwill lately, I would hope you'd want to regain it

[me @pokidefix]

@binding_broken You need to urgently address the 3€ fee. We know we have to pay it but we object having to pay the extra handling fees because you can't be bothered adding the 3€ to IOSS. I mean, even Fairyloot figured it out! Not a good look on you

[me @pokidefix]

@binding_broken Fairyloot figured it out. Inkstone figured it out. Why can't you? I know if you don't, I'll be buying my special editions somewhere else

[me @pokidefix]

@binding_broken When will these be shipping please?

[me @pokidefix]

@binding_broken Please update all your EU customers who are still waiting on shipping for the 1st batch of books 2-4

[me @pokidefix]

@binding_broken Hey so Hyperion 2-4 started shipping 2 weeks ago, I still haven't received notification. What's going on? I'm in EU, was in the 1st batch of purchasers, having bought #1 and with 3 subscriptions. Please update, thanks.

[me @pokidefix]

@binding_broken It says sold out

[me @pokidefix]

@binding_broken hi TBB, I just received my tier 2 Bone Shard Daughter, but the trading card wasn't there. Is it coming with the February book?
Thanks 💚

[me @pokidefix]

@Postvox I have DM'ed you about 2 packages coming from UK stuck post customs clearance, one of them for 11 days

[me @pokidefix]

@binding_broken A suggestion : link this page from your website's navigation menu. It's really hard to find, buried as it is in a blog post, unless you have the direct URL. Many people don't have twitter and won't see this, so you'll save yourself a lot of emails by having it easily findable

[me @pokidefix]

@binding_broken Hiya, any news on the missing sci-fi sub book?

[me @pokidefix]

@binding_broken hey guys, I've not received a shipping notice for Tier 2 book 2, sci-fi sub, and Heart of the Wyrwood, all 3 of were supposed to ship in June.
Any chance of an update please?

[me @pokidefix]

@binding_broken @Valyrianblade0 Cool cool. Only sci-fi sub and Wyrwood still missing then

[me @pokidefix]

@binding_broken Nope, I'm on gmail

[me @pokidefix]

@binding_broken Legend. Thank you very much 💚

[me @pokidefix]

@binding_broken Heya, thanks for the quick reply. I'm not the only one though, there's grumbles on reddit, discord etc. How about posting an update for everyone and save yourselves 100s of emails?

[me @pokidefix]

@binding_broken @ZaffreBooks Oh right, sorry! I was thrown off because the email says numbered 😊