@Uber_Canada Not to mention that @UberEats has no other way of support, than the support chat - or at least I cannot find it anywhere. No numbers, no e-mails.
@Uber_Canada I rencetly placed an order on Uber Eats. A few seconds after I did it, I noticed that the delivery address was incorrect - it was my work address. as I did not see any other options, I cancelled it and called the restaurant immediately, and they had not yet started.
@Uber_Canada I ended up making the order again while at the restaurant and they even let me take a picture of their screen with the cancelled order. This is really poor customer service. I'd expect a bit more proactiveness in verifying the issue instead of just working off of a script.
@Uber_Canada I was denied my refund and the restaurant didn't get their money either because the order was cancelled. I spoke with the manager and all they could tell me was "good luck with Uber eats"...
@Uber_Canada Not even a minute after I ordered it. Even after I told the support agents I had called the restaurant to verify (something that should be done by UberEats) I drove to the restaurant after and there was not attempt on Uber support to even contact the restaurant.
@Uber_Canada They were fine with the cancellation and even told me I would get a refund from Uber. I tried the support chat twice but they kept telling me the same thing - that once the order is accepter and cancelled, I cannot get a refund because the food was already being made.
Become The Bridge | A Conversation With Pastor Steven Furtick & Pastor J... https://t.co/Ad9xP2AZuD via @YouTube amazing conversation about systemic oppression. Really worth the watch.
Therefore we do not lose heart. Though outwardly we are wasting away, yet inwardly we are being renewed day by day. For our light and momentary troubles are achieving for us an eternal glory that far outweighs them all. (2 Corinthians 4:16-17)