esther duran

chief design & product officer - digital sustainability - innovation

[esther duran @poliesther]

@EYFrance terrible customer service from your accounts team. They leave customers like me hanging in the middle of tax return nightmare. Is that how you operate?

[esther duran @poliesther]

@CityscootParis really bad customer service with your non french speakers, 2 years after my accident & still nothing done.

[esther duran @poliesther]

@jasoncoetzee @cg_cabo Same situation here. Any replies?

[esther duran @poliesther]

@EmbEspMaputo @cg_cabo And Cape Town? Anywhere in South Africa?

[esther duran @poliesther]

@emirates @DXB And still, @emirates customer service, nowhere to be seen...

[esther duran @poliesther]

@emirates @DXB @emirates I have 3 tickets booked with you, all cancelled, we are trapped in SA and your customer service nowhere to be found. Is this how you operate?

[esther duran @poliesther]

@lululuzara @British_Airways @cg_cabo If you haven't booked a quarantine hotel in the UK (all fully booked in London) they won't allow you to board. @UKGovTweets hasn't thought this through, again.

[esther duran @poliesther]

@British_Airways I've called 20 times today, your customer service is so bad, they don't have any answers. I'm stuck in SA, UK quarantine hotels fully booked, no chance to change my ticket. What a chaos!

[esther duran @poliesther]

@British_Airways @cg_cabo @lululuzara Even if you have a ticket, like me, quarantine hotels in the UK are fully booked. I can't even use my Thursday ticket to fly back. Chaos!

[esther duran @poliesther]

If you need a reliable, honest, professional and fun to work with IT manager please call my friend Jon.
#opentowork #itmanagement https://t.co/pGBFzrCPos

[esther duran @poliesther]

So proud to be part of this amazing project in collaboration with the Dr. Scott Morgan Foundation. We worked so hard to help people diagnosed with MND to communicate once they lose the availability to talk.
Now we have been shortlisted for a D&AD award! W…https://t.co/H2My91Jaxa

[esther duran @poliesther]

Companies need to have a strategy that includes everyone. Don't just talk the talk.

#makeadifference #positivechange #socialchange #inclusionanddiversity #disabilityinclusion https://t.co/fQLPgelP5d

[esther duran @poliesther]

My dearest Carlos posted this, I think during uncertain times we should all help each other.
Let me know if I can help, somehow. Will try my best.

#helpeachother #helpingothers #makeadifference https://t.co/JKClbleDYD

[esther duran @poliesther]

We should always lead with purpose and humanity although, during this time of uncertainty, we should pay even more attention to it.

#inclusion #inclusionanddiversity #culturemakers #leadwithpurpose #leadwithlove https://t.co/XlELqzKkSe

[esther duran @poliesther]

Thanks @BarbaraRHarvey for this amazing research and to highlight the importance and value of #culturemakers

#inclusionanddiversity #womenleaders #culturaldiversity #diversity #inclusion https://t.co/PzPLvpa3LG

[esther duran @poliesther]

I am prpud to announce that Fjord Trends 2020 are out!

Have a look at what our prediction is on design, culture, technology and society for the next few years.
Check them out and share the love.

#fjord #trends #sharethelove #society #design #technology…https://t.co/FBWqPebxPI

[esther duran @poliesther]

I will be in Lisbon talking about how important inclusion and diversity is for innovation. This is part of World Usability Day 2019 conference.
If you are in Lisbon on those dates come and say hi. https://t.co/jic6T4oOC1

[esther duran @poliesther]

Any design interns out there who want to work with us during the summer? Please apply NOW!

#summer #workwithus #interns #design https://t.co/Yg8MlnKqJq

[esther duran @poliesther]

Any business designers around? We are hiring! Send me a message. https://t.co/G7Q8eEvwQe

[esther duran @poliesther]

Fjord London is hiring again!
Message me if you are interested. https://t.co/Pg4x2fcVsm