Pollen Group Action

Co-ordinating Pollen Customers whose refunds have been unfairly held.

[Pollen Group Action @PollenAction]

@FPratty @pollen @pollen named and shamed, we’re onto you!

[Freya Pratty @FPratty]

“It’s a shitshow. I don’t want to be associated with this company any longer."

Inside @pollen: the startup that's just raised $150m but owes 'thousands' to customers.
https://t.co/89PbH4C7ex

[Pollen Group Action @PollenAction]

I’ve received my refund from @pollen this morning (miracles do happen!). Anyone who is still waiting I encourage you to chase senior staff to get your refund actioned. Customer support are useless!

[Pollen Group Action @PollenAction]

@pollen @ElectricZooNY Be warned potential customers @pollen have still not refunded hundreds of customers from previously cancelled events

[Pollen Group Action @PollenAction]

email: [email protected]

[Pollen Group Action @PollenAction]

[thread] Hey everyone, its clear @pollen customer support are not going to achieve anything in regards to a refund. If you want results you need to reach out to the people in charge…

[Pollen Group Action @PollenAction]

email: [email protected]

[Pollen Group Action @PollenAction]

@alexjarvis88 @pollen I got a response from James’ email, he referred me to [email protected] who is the VP for Customer Experience

[Pollen Group Action @PollenAction]

If @pollen customer services aren’t responding to you, try reaching out to the people in charge

[Pollen Group Action @PollenAction]

@LiamNegus @CNegusFancey refund your customers, the way @pollen have handled the refund process has been a shambles

[Monika Mcdermott (She/Her) ✨ @monika_mcde]

@pollen a trust pilot review from my husband where we are still -£1500 down with a mortgage to pay and a baby on the way!!! Absolute shame on you!!!

[Pollen Group Action @PollenAction]

@pollen @slvghtr @pollen stop lying to us

[Zeus Fuentes @zeusfuehtes]

@pollen you had 97 days to refund and now you’re out of excuses give people their hard earned money back stop the bs

[Monika Mcdermott (She/Her) ✨ @monika_mcde]

@saraccrow @pollen @PollenAction Join the club, these guys are scammers, we’re £1500 down since November they are full of bullshit

[niamhy🖤 @niamhmalcolmx]

@eilidh_hx @pollen mate me too 😭 and now they’re saying we’re only getting a small fraction of it and they’ve messed it up so having to wait even longer now for the rest of it 🤣

[Leo @leo__urias]

Search the word @pollen and refund click latest and you will see exactly what I mean. I don’t know of 1 person that’s had a positive experience with them but I know plenty that have had worse than I am currently having.

[Pollen Group Action @PollenAction]

@financialombuds Anyone who is yet to receive a refund from crooked @pollen please get in touch with @financialombuds

[Pollen Group Action @PollenAction]

@pollen @CNegusFancey day 2 of asking @TheFCA @financialombuds to investigate these crooks!

[Pollen Group Action @PollenAction]

@pollen @hankington @pollen not good enough, we demand results not empty promises!