Besides the online banking fraud that we faced because of @ICICIBank, what is even more shocking is a pure show of Devil May Care Attitude, Irresponsibility, Evasiveness, Non-Responsiveness and Arrogance from concerned senior personnel at Cluster / Regional and Branch Level.
A question for all banking professionals here: How can they be so unresponsive and casual about a massive fraud that has hit their so called " PREMIUM & PRIORITY CUSTOMER"
@ICICIBank@ICICIBank_Care@RBI@FinMinIndia@MinistryWCD@minmsme@poojanagdev1@DCP_CCC_Delhi@PPG_IPS@CPDelhi@DelhiPolice
I am reaching out today to share a huge online fraud that happened with me and can happen with any of you.
We became victims of an online bank fraud of Rs. x,xx,xx,xxx from our current account in @ICICIBank on the after hours on 7th March and 8th March Holi (bank holiday)
As of today there is a complete non-responsive stand from the management of the bank. How can customer complaints and grievances be ignored like this.
Bank issued a corporate debit card without our knowledge and got it delivered to someone in Mumbai where we have no official or registered address.
No alerts were triggered when these unusual and suspicious transactions were being carried out.
The amount is huge and 80% of this has been directed to accounts in ICICI Bank
On these ICICI accounts diligence or KYC is not done and they belonged mostly to West Bengal and Bihar.
Upon reporting inability to access the account on March 9, Bank delayed action to our concern for a day to give time to these fraudsters to move money.
After repeated email/call/WhatsApp reminders on the 9th evening they have us completely wrong balance to mislead us and buy more time so that stolen amount can further be withdrawn from ATMs
The bank officials allowed huge amounts like 20 lakh to be withdrawn from ATM in a go which is not even allowed for any accounts. Deliberate slow action from ICICI bank staff helped them withdraw all amount.
Since the time we reported the matter to Bank they assured that the money will be returned to us and they will follow up on internal and police investigation. They deliberately delayed our FIR and tactfully slowed IFSO investigation on grounds of their internal investigation.
We were so shocked in wake of this huge loss that we followed everything as they said.
IFSO took our hard disks and phone and did not find anything suspicious at our end.
My question is
Who leaked our bank details and credentials which is only with us ?
Who applied for the debit card and how could it be delivered in Mumbai without our knowledge and approval.
Bank did freeze some amount because of our constant follow up and still hasn’t fully returned this amount as well. Why?
I felt safe banking with ICICI that my money protected where as some one there (who is still protected by bank) is free to find more victims like us.
Seeing an amount wiped out like this breaks the spirit of an entrepreneur.
How safe is money kept in ICICI’s custody for future commitments?
@ICICIBank@ICICIBank_Care@FinMinIndia@MinistryWCD@nsitharaman@nsitharamanoffc@smritiirani@PMOIndia@narendramodi #icici @RBI@CPDelhi@DelhiPolice@PPG_IPS@DCP_CCC_Delhi@HariDarshanin@InaturHerbals
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@InaturHerbals#airqualityindex#pollution#skincare
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Happy Women's Day to strong, intelligent, talented and simply wonderful women! Don't ever forget that you are loved and appreciated.
Sharing a video on What Makes me Happy the most! Do comment on what makes you all happy too. 😊
CUSTOMER FEEDBACK IS THE FOUNDATION OF SCALE!
The most successful entrepreneurs pay obsessive attention to their users. They watch what they do, they listen to what they say, they answer their customer service calls and fix the things that are going wrong. #inaturherbals
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Product -- Price -- Place -- Promotion
The four P's are the four essential factors involved in marketing a good to the Public which will help the brand GROW.
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The Ongoing pandemic situation has brought in a lot of unprecedented actions & changes in force affecting individual behavior and social norms or shall we say the new normal. #indianretailer#inatur#onlineretailing#newnormal
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Click the link below to read my article in The Indian Express!👇
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Life has come to a standstill and busiest & the most buzzing towns & spots have become desolate locked down places
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@poojanagdev1,Aromatherapist, Cosmetologist & Founder,@InaturHerbals & Aromatherapy
Hi Everybody,
Here we have a New Year filled with 365 new pages to fill in with Positivity & Happiness. May all your wishes come true in the coming year of 2022.
Wish you all a Happy New Year from INATUR & HARIDARSHAN. #HappyNewYear#happiness#positivity#2022NewYear
"Nurturing Beauty & Well Being"- Beauty brands, besides focusing on outward good looks, are now also looking to help consumers suffering from anxiety and depression. Click on the link below to read the entire article as featured in Deccan Chronicle.
https://t.co/RUSscFBWFU