@Fall_of_Civ_Pod Any plans to go back to releasing these as audio podcasts? I loved listening while cleaning, driving, etc. and generally can’t sit down and watch. 😞
@AskTU I’m trying to remove a fraud alert from my credit report with you, but I don’t have an online account and can’t get a real person when calling. The only automated option is to add an alert, not remove one. How can I speak with someone about this?
@CreativeMarket I’m trying to buy someone a gift card for your site but only see a page to redeem a gift, not buy one. Do you no longer offer gift cards? If you do, how do I buy one?
@HDCares The store & corporate both say they can’t guarantee when they’ll have delivery people so I just have to wait indefinitely. This seems… not great.
@HDCares I placed an order last week for delivery on Monday, and on Monday night the delivery date was changed to today. It never showed up, so I called and was told they have nobody to deliver & can’t help me. Is this normal? You took my money + delivery fee already.
@googlenesthelp I’m in the US, and my account hasn’t been migrated but I am on the latest version of the Nest app. Do you offer different in-app experiences now for migrated accounts vs not migrated?
@googlenesthelp Did you remove the ability to scrub through the video timeline in portrait mode for your cameras? Starting today, I only see filtered clips unless I rotate my phone to landscape mode. This kinda sucks bc scrubbing in landscape doesn’t always work.
@Nordstrom You keep sending me “nordy club” emails but I don’t have an account. When I try to reset my password, I’m told no such email exists in your system. There’s no unsubscribe link in the emails (which violates CAN-SPAM). How can I get you to stop emailing me this shit?
@googlenesthelp Ok, thanks for being honest haha. Please do take that as feedback—I’d love to be able to have the timestamp on videos downloaded. Thanks!
@googlenesthelp Hey there! I’m trying to migrate to a Google account and subscribe to the new Nest Aware Plus, but when I go through the migration I’m only given the option to select the other family member, not myself, to add. Is that correct? Should I not see my own acct?
@googlenesthelp Oh wow, ok. Is there any way to download them at a higher quality? And have the time stamp appear on them like it does when I view the clips in my account?
@googlenesthelp Do I have to migrate my account to a Google account in order to upgrade to the new Nest Aware? There’s no way to do this without a Google account?