POSB

Being neighbours first, bankers second, our priority is helping you and your family save for the future. Join our community, share your journey with us.

[POSB @posb]

@juzcrap Hello, we need to organize the appropriate team to assess your case. Please be so kind as to provide your preferred contact information through PM/DM. Thank you. https://t.co/dLPjQOo175

[POSB @posb]

@TonyDoggle HI Jack, we appreciate the opportunity to assist and would like to review your concerns more closely.
To safeguard your account information, please provide your contact details to us via PM/DM. and we'll do our best to help. https://t.co/dLPjQOo175

[POSB @posb]

@time1minutefan Hi, it's great to hear the problem has been resolved. Thank you.

[POSB @posb]

@time1minutefan Hi @time1minutefan! We would like the opportunity to look into this further for you.
Please share your preferred contact details with us via PM/DM, and we'll arrange for the relevant team to reach out to you. Thank you for bringing this to our attention.

[POSB @posb]

@time1minutefan Hi, thank you for sharing your feedback with us. May we clarify what leaks are we referring to? Thank you.

[POSB @posb]

@fanaharmani We acknowledge your concerns regarding the app update and apologize for any problems you may have experienced. Your feedback is valuable to us, and we are here to support you. Please feel free to share your contact details through PM/DM, and we will gladly assist you.

[POSB @posb]

@ringaling29 Hi, We'd like to advise that your social media interactions are separate from your banking profile for confidentiality. Please provide your contact number so we can connect you with our customer service team for account-related assistance. Thank you. https://t.co/dLPjQOo175

[POSB @posb]

@ringaling29 Hello, could you please let us know if you have sent us the email, and can we get a reference number? If not, you can provide your contact details here, as we have enabled a PM option for you. https://t.co/dLPjQOo175

[POSB @posb]

@ringaling29 Our apologies for the inconvenience caused. We'd like to further assist but we regret that we are unable to discuss any account-related information via any social media channels.

For clarification may call our hotline at 1800 111 1111 for assistance. Thank you!

[POSB @posb]

@888Rkch888 We understand how frustrating this situation is and sincerely apologise for your experience. Please send your contact information via DM so, our team can reach out. Also, let us know your branch location for better assistance. https://t.co/dLPjQOo175

[POSB @posb]

UPDATE: Services are now back to normal. Thank you for your patience.

[POSB @posb]

We are currently experiencing some intermittent connectivity issues with our digital banking services. Our team is working to resolve this. We apologise for the inconvenience caused.

[POSB @posb]

@KadirVedachalam Hi! Check this out: https://t.co/PgOvF8Di8f and click on the chat icon located at the lower-right hand side part of the screen. Click the menu button > Contact Me > Leave Us A Message > View Answer > Proceed to Authentication.

[POSB @posb]

@jyotsna_ramani We appreciate the confirmation. Please allow our @digibank colleagues to assist you on this matter. They will be in touch with you. Thank you.

[POSB @posb]

@MaheshNGowda Sorry to hear about this situation. Based on the screenshot provided, our @digibank team will be able to address the matter for you. They'll be in touch soon. Thank you.

[POSB @posb]

@MaheshNGowda You've reached DBS Singapore X's account. We're tagging DBS India @digibank to better assist you. Thank you.

[POSB @posb]

@sagaro Noted on this! Kindly wait for our call tomorrow then. Thank you for your patience.

[POSB @posb]

@sagaro Seeking your kind understanding as we escalate your case to our Customer Relations Team. May we know if you have preferred callback timing tomorrow?

[POSB @posb]

@sagaro We acknowledge your feedback. We'd like to understand what happened. Could you please drop us a secured message via DBS Digibot? Kindly include a screenshot of your post. We'll arrange for the relevant team to reach out to you.

[POSB @posb]

@sagaro We acknowledge your feedback and apologise that your experience didn't meet your expectations. We're committed to providing a positive banking experience, and we'd like to understand what happened. Could you please drop us a secured message via DBS digibot. Thank you!