POSB

Being neighbours first, bankers second, our priority is helping you and your family save for the future. Join our community, share your journey with us.

[POSB @posb]

@ringaling29 Hi, We'd like to advise that your social media interactions are separate from your banking profile for confidentiality. Please provide your contact number so we can connect you with our customer service team for account-related assistance. Thank you. https://t.co/dLPjQOo175

[POSB @posb]

@ringaling29 Our apologies for the inconvenience caused. We'd like to further assist but we regret that we are unable to discuss any account-related information via any social media channels.

For clarification may call our hotline at 1800 111 1111 for assistance. Thank you!

[POSB @posb]

@888Rkch888 We understand how frustrating this situation is and sincerely apologise for your experience. Please send your contact information via DM so, our team can reach out. Also, let us know your branch location for better assistance. https://t.co/dLPjQOo175

[POSB @posb]

UPDATE: Services are now back to normal. Thank you for your patience.

[POSB @posb]

We are currently experiencing some intermittent connectivity issues with our digital banking services. Our team is working to resolve this. We apologise for the inconvenience caused.

[POSB @posb]

@KadirVedachalam Hi! Check this out: https://t.co/PgOvF8Di8f and click on the chat icon located at the lower-right hand side part of the screen. Click the menu button > Contact Me > Leave Us A Message > View Answer > Proceed to Authentication.

[POSB @posb]

@jyotsna_ramani We appreciate the confirmation. Please allow our @digibank colleagues to assist you on this matter. They will be in touch with you. Thank you.

[POSB @posb]

@MaheshNGowda Sorry to hear about this situation. Based on the screenshot provided, our @digibank team will be able to address the matter for you. They'll be in touch soon. Thank you.

[POSB @posb]

@MaheshNGowda You've reached DBS Singapore X's account. We're tagging DBS India @digibank to better assist you. Thank you.

[POSB @posb]

@sagaro Noted on this! Kindly wait for our call tomorrow then. Thank you for your patience.

[POSB @posb]

@sagaro Seeking your kind understanding as we escalate your case to our Customer Relations Team. May we know if you have preferred callback timing tomorrow?

[POSB @posb]

@sagaro We acknowledge your feedback. We'd like to understand what happened. Could you please drop us a secured message via DBS Digibot? Kindly include a screenshot of your post. We'll arrange for the relevant team to reach out to you.

[POSB @posb]

@sagaro We acknowledge your feedback and apologise that your experience didn't meet your expectations. We're committed to providing a positive banking experience, and we'd like to understand what happened. Could you please drop us a secured message via DBS digibot. Thank you!

[POSB @posb]

@sagaro That's certainly not the experience we want for our customers. Do reach out to us via DBS Digibot, the chat icon on our DBS website. Kindly choose to leave a message so our customer service team may assist you further. Thank you.

[POSB @posb]

@sagaro We're sorry about this incident. We would like to learn more about what happened. Please leave us a message via DBS Digibot.
We'll highlight this to the relevant team to reach out to you. For immediate assistance, please call us at 18001111111. Thank you!

[POSB @posb]

@Jun1911H Hi JunioL. If you prefer messaging, please visit https://t.co/FB5VGl96XA and click on the chat icon located at the lower-right hand side part of the screen. Click the menu button > Contact Me > Leave Us A Message > View Answer > Proceed to Authentication. Thank you.

[POSB @posb]

@DJNicShogun Hi there @DJNicShogun. Our apologies for the inconvenience caused. The bank strives to provide the best possible experience to all our customers, and we regret that we were not able to meet your needs. We truly appreciate that you have shared your feedback with us. Thank you.

[POSB @posb]

@Na2MGSO4 Hello there. How can we help?

[POSB @posb]

@jh79176862 We hear you on this, @jh79176862.
Please allow our @digibank colleagues at DBS India to assist you on this matter. Thank you for reaching out to DBS Singapore team.

[POSB @posb]

@SGCoin_Official Hello! We understand that our customer service team has spoken to you in reference to your concerns. Thank you for allowing us to address this for you. Please enjoy the rest of the day! Take care!