postale.io status

Updates on the status of services.

[postale.io status @postalestatus]

@Sim_Startup_ Super glad you enjoy the service @Sim_Startup_! Thank you so much for sharing, your support means the world. ❤️

We definitely need more contact points with the community, including with a (non status) Twitter/X account.

[postale.io status @postalestatus]

@HarshaGomes Hey @HarshaGomes, thanks for reaching out! We experienced some transient issues with mailboxes UI earlier today, but no network issue that we're aware of. Is the issue still happening, are you able to reach the service?

[postale.io status @postalestatus]

[2023-07-27] A ~40mn degradation of service has just been resolved, we're now back at 100% availability. We apologize for any inconvenience caused!

[postale.io status @postalestatus]

We apologize for the inconvenience caused! Feel free to reach out at [email protected] for any questions.

[postale.io status @postalestatus]

[2023-04-30] Multiple service failures for about 1h today (~6:45PM-7:45PM GMT), enerything now green again. Due to a known single point of failure in hardware infra, a rework has been in the pipe for a few months already but is not yet deployed, should happen soon.

[postale.io status @postalestatus]

@robjordan Thank you for the feedback Rob! The service may have degraded before 6AM GMT anyway. It became worse over time until it got very difficult for most users to connect around that time. Improvements are underway, targeting high availability later this year.

[postale.io status @postalestatus]

[2023-04-30] Most services became very difficult to join today, from ~6AM GMT to ~8:20AM GMT, often resulting in timeouts.

Everything's now back online and investigations are ongoing. We apologize for the trouble caused to our users impacted by that event!

[postale.io status @postalestatus]

@francescomugnai Hey Francesco, thanks for reaching out. Yes, unfortunately most services became quite difficult to join today for many users. Everything's back in shape now, we're really sorry for the inconvenience that may have caused to you!

[postale.io status @postalestatus]

@m3usv1ta Hey Prash, thanks for reaching out. Yes, unfortunately most services became quite difficult to join today for many users. Everything's back in shape now, we're really sorry for the inconvenience that may have caused to you!

[postale.io status @postalestatus]

@Souley Hey SouL, thanks for reaching out. Yes, unfortunately most services became quite difficult to join today for many users. Everything's back in shape now, we're really sorry for the inconvenience that may have caused to you!

[postale.io status @postalestatus]

@m3usv1ta Apologies for this bad interruption of service @m3usv1ta. We're now back online and investigating the issue.

https://t.co/WPfiiGnuBt

[postale.io status @postalestatus]

[2023-01-04] Global interruption of service at ~6:35AM today, lasting under 2 hours. Everything is back online. First look suggests a large spam bot attack generating a DoS. Investigations still ongoing and working already to improve our antiabuse+firewall system.

[postale.io status @postalestatus]

@ccingar Hey @ccingar, we're back online, and terribly sorry for this interruption. Work ongoing to improve. https://t.co/WPfiiGnuBt

[postale.io status @postalestatus]

[2023-01-04] Global interruption of service at ~6:35AM today, lasting under 2 hours. Everything is back online. First look suggests a large spam bot attack generating a DoS. Investigations still ongoing and working already to improve our antiabuse+firewall system.

[postale.io status @postalestatus]

We're terribly sorry for the inconvenience caused to our users! Please rest assured we're working hard on improving our resilience.

[postale.io status @postalestatus]

[2023-01-04] Global interruption of service at ~6:35AM today, lasting under 2 hours. Everything is back online. First look suggests a large spam bot attack generating a DoS. Investigations still ongoing and working already to improve our antiabuse+firewall system.

[postale.io status @postalestatus]

[2022-09-29] We suffered a global interruption of service at ~7:45PM today, lasting about an hour. Everything is now running again, but we're still investigating the reasons.

[postale.io status @postalestatus]

@Stefan88432888 The incident did impact the status page. Improvements for that page are planned as well.

[postale.io status @postalestatus]

[2021-10-13] OVH is back up and our services as well. The outage lasted about an hour. We're really sorry for this inconvenience! We've planned a move to AWS already, still in the works though.

[postale.io status @postalestatus]

@Stefan88432888 Thank you for reporting the issue Stefan! We apologize for the lack of news during the incident, everything is now back on.

[postale.io status @postalestatus]

The team here is really sorry for any inconvenience this may have caused!

[postale.io status @postalestatus]

[2022-01-11] Major mail services outage lasting hours early in night/morning. Everything is now back on.

Cause: a failure on a network drive, froze operations on a database. A solution to improve the service resilience to this failure is under way.