Sammy

[Sammy @pout1605]

@VirginAtlantic I tried to use that but it’s a bit confusing. I’m a silver so Elite but ‘SkyPriority is on top of Elite status’ as per the website. Apologies if I’m missing something f

[Sammy @pout1605]

@VirginAtlantic flying MAN-MCO and have Sky Priority - what does this give us at MAN? Upper coming home but could only get premium out, not sure if we get security fast track etc with the Sky Priority? Many thanks

[Sammy @pout1605]

@AmericanAir hi, trying to book flights for a US trip from the UK. Various stops and at one point I want to go Nashville to Orlando - all options show a stop in Charlotte with 40 mins layover. Is that enough time? I will have 2 suitcases checked in the hold.

[Sammy @pout1605]

@British_Airways @British_Airways is there an expectation that domestic flights to Gatwick will return then? You are cutting off everyone outside of SE England. Seems bad planning, and very disappointing

[Sammy @pout1605]

@British_Airways trying to book Heathrow to Orlando for 5 May. Can no longer find flight but timetable says its on. There’s a Gatwick flight but thats no good for anyone outside SE England as no domestic flights. Please advise if flight is on or if Gatwick domestics will resume

[Sammy @pout1605]

@SkyHelpTeam Sorry for delay, it came back on around 2pm. Thanks for coming back to me

[Sammy @pout1605]

@SkyHelpTeam hi, any update when KY15 internet will be restored? It’s been off since before 8am.

[Sammy @pout1605]

@sam_j_b__ @BudgetUK Wow! Great customer experience…

[Sammy @pout1605]

@BudgetUK hi, recently hired a car from Miami airport through British Airways. Can see on credit card that We have $200 of charges but no statement. Not sure what these charges are for. Tolls are not that much. Only US number listed - how do we email the US?

[Sammy @pout1605]

@sam_j_b__ @BudgetUK Just kept telling me we signed for it, which like you said in your post - after 15 hours flight is pretty crap. Got told no extra charges in Miami but yeah… Apparently their new policy over the toll roads - never used to be daily charge but they can’t communicate that.

[Sammy @pout1605]

@NHS24 Ok thanks, never had that issue previously but using the landline so will see if that makes a difference.

[Sammy @pout1605]

@NHS24 called twice so far today and after waiting 46 mins then 38 mins, the call just cuts off. Attempting a third call but why does it keep cutting off? 😩

[Sammy @pout1605]

@HMRCcustomers expecting a tax refund but still no P800. Can see the expected date have moved from October to November - it’s now December. When will my tax be calculated?

[Sammy @pout1605]

@Hermesparcels I’ve continually tried to contact you via various methods. How can I speak to an advisor? Not an automated call that doesn’t allow@me to get through to a person. Not sure why you select which tweets to respond to?!

[Sammy @pout1605]

@Hermesparcels how can I get in contact with someone at Hermes? Need help on tracking reference

[Sammy @pout1605]

@Hermesparcels can you please advise on the below. Difficult to get in contact with you 😏

[Sammy @pout1605]

@Hermesparcels hi, I’ve misplaced my tracking reference and not yet had a refund. Is there another way I can get my tracking reference?

[Sammy @pout1605]

@Hermesparcels

[Sammy @pout1605]

@Hermesparcels hi, I’ve misplaced my tracking reference and not yet had a refund. Is there another way I can get my tracking reference?