@Trod61734031@paperlesspost Hi there! We're so sorry for the trouble. Can you please DM us your account email address and we can resolve this right away! We're here to help!
@Revkin@paperlesspost Thanks for flagging! Feel free to forward any phishing emails to [email protected], and then mark as spam/junk within your email account.
[status] Monitoring: We have remedied the text issues, which are now sending to recipients, and will continue to monitor the site. https://t.co/bg7ZK9xyGt
[status] Investigating: We are currently experiencing an issue that is preventing SMS messages from being delivered. We are investigating the issue and will resend any affected messages once the issue has been resolved. https://t.co/cnaoYXlVnr
[status] Identified: We have identified the cause of the text issues and will keep you posted once a solution has been implemented. Thank you for your patience. https://t.co/GhsxFg304Z
[status] Resolved: Thank you for your patience! Amazon Web Services (AWS) have stabilized, and Paperless Post sign in, saving, sending, and loading are working as expected. https://t.co/jPnmuHrJDn
[status] Identified: We are experiencing intermittent site outages due to an upstream vendor issue.
More upstream information is visible on the AWS status page here:
https://t.co/ySyOQcM2Nf
Our apologies for the inconvenience. We wi… https://t.co/YwwXp8dXmr
[status] Monitoring: Now that Amazon Web Services (AWS) have stabilized, the issues affecting sending, saving, and loading on our site have been resolved. All systems are now operating normally, and we will continue to monitor. If you… https://t.co/9PFNEWJPSI
@Destineeee15342 Hi there! So sorry to hear about this, could you please DM us your account email address, we would be happy to take a look and get this resolved~
@sachpatro97 Hey @sachpatro97, thanks for reaching out. If you DM us, we can help you resolve any issues you may have. We look forward to hearing from you!
[status] Investigating: Attempts to save changes to Flyers on our app & mobile web may fail. We are currently investigating this issue to find a fix.
In the meantime, we recommend accessing your Flyer from our desktop site. https://t.co/PVPQQtrj4d
@nategilmore@paperlesspost Hi Nate — Paperless Post isn't able to access your contacts, or any other aspects of your Google account, without your prior permission. You can revoke this permission at any time via https://t.co/9M1jiIER3W
@milktea_matcha Hi Lena,
The issue is resolved now — if your event is still stuck in sending, please reach out to us at [email protected] and we can take a closer look!
[status] Identified: We have identified that our third-party email sending partner is experiencing intermittent delays delivering emails due to a service outage.
Your Card or Flyer sent via email may remain in "Sending..." status dur… https://t.co/XxlVYn4Q79
[status] Monitoring: Our third-party email sending partner has implemented a fix to allow delayed emails to be sent. We are seeing on our end that the delayed emails are now successfully going through. We will continue to monitor for … https://t.co/TPvyw3srrw
[status] Investigating: The majority of Cards and Flyers on Paperless Post's website and app are currently not loading correctly. We are investigating the issue. https://t.co/ZZlb8SejuA