Prafful Kumar

[Prafful Kumar @praffulkr94]

@AirIndiaX gave alternate flight of early morning which increased layover of 9 hours and as we were not ready to accept alternate flight we have been assured by saying we can avail lounge facility by talking on help desk. But helpdesk is denying support. @DGCAIndia @airsewa_MoCA

[Prafful Kumar @praffulkr94]

@MoCA_GoI @DGCAIndia @airsewa_MoCA

@AirIndiaX cancelled my flight, but @Cleartrip(agent) & @airindia (code-sharing) say it’s not cancelled and won’t provide an alternate.
They aren’t coordinating. My issue has been unresolved for over a month and travel is a month away, at risk.

[Prafful Kumar @praffulkr94]

PNR: 93I6SD