@MAS I have sent you the details as you requested for in a DM. I hope you can do something about this! As it is very frustrating and humiliating for us. All I want is a resolution and we as customers have paid for the service/flight and we are in our rights to be treated with respect
@MAS I felt humiliated as a customer for choosing this airline, when we booked the ticket we confirmed these tickets can be altered as per travel dates but it has become my worst nightmare plus the manager was very racist too.
@MAS The most pathetic experience of My Lifetime that I chose to book my dad’s flight with you guys. My dad had a ticket to travel to India and I wanted to pre pone it and the manager we spoke to - someone named Jenny was extremely rude and her tone was condescending!
I’m so disappointed with all this and I feel like I should raise this concern with ombudsman.. coz literally @sephoraaus doesn’t care about its reputation!
Delivered to my work address! What a shame it is @sephoraaus that you have no respect for the customer. I’ve attached a photos of a chain mail in this tweet to show how they have been fooling me as a customer!
I’m really shocked to say that it’s been a disgrace to order online and still haven’t received my parcel. Since 2nd June I’ve been having constant email follow ups with @sephoraaus and they’re fooling me! First, they claimed my parcel is delivered, later they said it will get