Praj Akta

Hopped in Delhi's policy world, plunged in Bombay's mediaverse, currently slumming it in Bangalore's tech trifecta managing "get things done" dept

[Praj Akta @prajectory]

@IDFCFIRSTBank @AdaniOnline @volvocars @volvocarsin @Dream11

Are you promoting this skewed ratio and glaring gender bias in this mainstream event?

@NCWIndia

[Praj Akta @prajectory]

Haha, some marketing intern spend 30 agonising minutes at IIFL for sending a NYE email with 2023 in the subject line.

[Praj Akta @prajectory]

@allianceair i wanted to cancel my ticket to Kerala given the rise in #COVID19 cases and state governments starting to issue advisories.

It was a partially refundable fare. Any chance you can issue full refund given the situation?

[Praj Akta @prajectory]

@kalapian_ @flyspicejet Yeah but limited flights out of Port Blair, took this decision out of desperation, already regretting it.

[Praj Akta @prajectory]

Hi @flyspicejet at Port Blair airport. Flight delayed by 2 hours. We booked this flight by paying 12k extra because we wanted to reach earlier which is not happening, now the staff at the airport is asking for money for 1.5 kg of extra baggage.

Shouldn’t you be compensating?

[Praj Akta @prajectory]

Can anyone explain why can i not place an OFC order for less than 200k on @zerodha?

Screenshot attached.

[Praj Akta @prajectory]

So this is a workflow problem.

Every time the parcel goes out, the team cannot update the number but by evening when they can, nobody is bothered to close the ticket.

So next day - same thing happens.

@porterit_ and @help_delhivery need better ops for shared workflows!

[Praj Akta @prajectory]

Hi @porterit_ its been 5 days since my parcel is pending because the mobile number where the OTP is going needs to be changed.

It has taken 12 calls to porter team and after 4 days i still get the it will be changed in 24-48 hours response.

@help_delhivery is doing the drop.

[Praj Akta @prajectory]

@airvistara Hi Gauri,

Just saw the DM and it seems that Vistara has revised their decision and refunded the miles.

Thanks for steadfastly closing this. It still would be great if we don’t have to publicly tweet to get thing done.

That said, i appreciate how efficient Gauri was! :)

[Praj Akta @prajectory]

Hi @airvistara,

-Booked miles tickets
-Refused boarding cuz aircraft was full
-Took alternate flight on indigo
-Been following up with your customer care for 2 months to get 9k miles refunded
-Wasted cumulatively 80 mins of my life
Amazing service for “gold” members.

[Praj Akta @prajectory]

@AryanTrivedi_7 Only if you were a woman..

Women founders wouldn’t prefer Gurgaon even if alcohol was free in bars.

I will learn kannada over staying in gurgaon and dealing with the men there!

[Praj Akta @prajectory]

Hi @GetOneScore do you think its ethical to not keep “unsubscribe” option in your emails/spam?

[Praj Akta @prajectory]

@airvistara Also mind you, this would be the THIRD time I would be talking to a vistara person to explain the SAME ISSUE.

[Praj Akta @prajectory]

@airvistara Call me any time today. Travelling internationally after that so unsure of availability.

[Praj Akta @prajectory]

@airvistara I have sent another email to custrelations and your nodal officer detailing the case with all the case ids.

[Praj Akta @prajectory]

@airvistara And i fully intend to fight this tooth and nail and take you to consumer court if you don’t stay fair on this issue!

[Praj Akta @prajectory]

@RNTata2000 sir, this seems to be a lot of people’s experience with Club Vistara. Can your team look into whats happening?

[Praj Akta @prajectory]

I have already escalated this with club Vistara customer care but havent found a solution. Why don’t you check with your care staff Ms Prathima who is handling my case and dispose off quickly?