@zomatocare@zomato@zomatocare
If zomato is not responsible for wrong order, which ordered in zomato app and delivered by zomato partner, then who is responsible?
Zomato will add extra cost on original price of the product, which means resale.
So zomato should take responsibility
Dear @zomato, @zomatocare
Is this how customer support works?
I ordered Chicken 65 Biryani (Order ID: 8238407967), but received plain biryani instead. On top of that, the food was excessively salty.
Ticket ID: 171849699
.....
@zomatocare@zomatocare@zomato
What u can't verify.. I already shared a clear image.. if u need proper verification u should have replied on zomato support itself which is available on app. So that u can ask one of ur delivery partner to verify
@zomatocare Hey just to tell that you r just delivery partner and u are not responsible for this, You asked me to reply in private?
What ever it is just communicate in public forum.. if zomato is just a delivery partner then y u r reselling for higher price?
@zomatocare@zomatocare@zomato
It's been more than 4 hrs that I Raised my query here.
What are the necessary action has been taken. Could you provide an update?
@zomatocare@zomatocare
it's been more than 5 days since I received wrong order. I sent email to support, no one responding back. Waiting for more than 5 days. Is this the way u treat customers.
Ticket: 171849699
@zomato@zomatocare Is repeatedly asking for the same evidence and then remaining silent your standard way of handling genuine customer complaints?
Ticket ID: 171849699
@zomato@zomatocare
I immediately raised a complaint and shared clear, high-quality photos. Instead of resolving the issue, your team asked me to email. After several hours, they replied asking me to send "clear images" again even though the photos are clear
@zomato@zomatocare How is a customer expected to preserve the food for hours while waiting for your response? Also, how can excessive saltiness be proved through a photograph?
@vidyavignesh15@jawaharlu@Priyaa_Purohit First of all this is a statement by BJP president.. not proven.. if u have common sense then u will not show this type of simple statement as proof... So something which is proven.. educate ur self.. u have brain. Use that and think.. don't believe everything blindly.
@MumbaiPolice Please help
I'm from Tamilnadu. A person who holds bank Account in Mumbai has cheated me on Money. I lost 15000. I have proofs. And many details about suspect. But I don't know where to complain as it involves 2 states