Prasenjit Ghosh

[Prasenjit Ghosh @prasenjitgh]

@OfficeOfNG Sir, All Other RTO (Barakpore, etc) applicants get Smart/PVC/Head Copy Card but Slatlake RTO issued only paper print laminated DL after our DL endorsement (Req. No 932591823, 970168423). Pls do needful & assist us to get our Smart/PVC/Head Copy DL (Grievance#504857)

[Prasenjit Ghosh @prasenjitgh]

@pratikpota @EurekaForbes My concern isn't about a free repair. The product has had issues from the beginning, despite repeated service. I request @EurekaForbes to review the full history & call recording and provide a fair, permanent resolution, including replacement.

Complaint: CM-120826-76746876

[Prasenjit Ghosh @prasenjitgh]

@PratikPota @EurekaForbes
Sir, I respectfully request your personal intervention regarding my Eureka Forbes SmartClean complaint CM-120826-76746876.

The unit has had repeated problems and has never worked reliably at its full potential since purchase

[Prasenjit Ghosh @prasenjitgh]

@pratikpota @EurekaForbes Following my earlier posts, I received a call today from the Eureka Forbes media/social media team regarding my complaint.
I appreciate that the company contacted me. However, I am concerned about how my grievance was handled during the call.

[Prasenjit Ghosh @prasenjitgh]

@pratikpota @EurekaForbes I found the tone & manner of the conversation unprofessional & intimidating. Such an experience with a media/PR team handling an escalated customer grievance is surprising. A customer raising concern deserves professionalism, empathy & proper facts verified before communicated.

[Prasenjit Ghosh @prasenjitgh]

@pratikpota @EurekaForbes I was informed replacement is not possible & I would need to bear further charges to make the unit operational. What concerns me is that the caller referred to only one complaint, without reviewing my documented history of repeated service interactions & previous escalation.

[Prasenjit Ghosh @prasenjitgh]

I would be grateful if you could personally have this case reviewed.

Complaint: CM-120826-76746876

I can provide the complete email trail and service history for your reference.

[Prasenjit Ghosh @prasenjitgh]

Sir, I have cooperated with the service team throughout and have given multiple opportunities for repair.

At this stage, I respectfully request Eureka Forbes to stand behind its product and provide a permanent resolution by replacing the defective unit without further charges.

[Prasenjit Ghosh @prasenjitgh]

I’ve faced non-stop issues with the SmartClean Robotic Vacuum by Eureka Forbes since June. Repeated breakdowns, no permanent fix, and zero accountability. Ignored emails, false promises—this goes beyond poor service. It’s harassment by neglect. #EurekaForbes #ConsumerRights

[Prasenjit Ghosh @prasenjitgh]

@elonmuskADO 96

[Prasenjit Ghosh @prasenjitgh]

#Jioserviceworst

[Prasenjit Ghosh @prasenjitgh]

@JioCare Jio tv+ and Jio Ott apps down since morning. Jio Fibre customer support number, My Jio all down.

[Prasenjit Ghosh @prasenjitgh]

@_Kalyan_K @svsrama Your intervention is highly desirable to resolve the problem

[Prasenjit Ghosh @prasenjitgh]

@flipkartsupport @_Kalyan_K wheelchair was ordered on 12th April which your efficient delivery team has not been able to complete to date. Your customer support/escalation team is equally incompetent. Please complete the delivery by tomorrow or arrange for it to be canceled

[Prasenjit Ghosh @prasenjitgh]

Delivery scheduled on 4/22 but Flipkart not able to deliver till today. Several escalation & call has no result. Other e-commerce re ship order in such delay or in transit lost but Flipkart has no such option. Not even cancellation.
Enjoying harassment as Flipkart customer.

[Prasenjit Ghosh @prasenjitgh]

@Dell Reported an edge deformation issue in Dell Inspiron Laptop. After more than a month troubleshooting, Dell informed resolution as per Dell standard and have to continue with the same. No idea that Dell basic laptops are such low quality and substandard display. 😡😠