@prash_twit The resolution provided earlier by our Specialist team via chat is the best we could offer at this point of time. We'll forward this instance as feedback to the concerned team internally for review.
-Saima
@AmazonHelp@AmazonHelp I fail to understand why are you not providing any details of your investigation at the least the product image? While i have shared every details with 2 different labeling on the same product. Kindly share your investigation details.
@AmazonHelp@AmazonHelp I fail to understand why are you not providing any details of your investigation at the least the product image? While i have shared every details with 2 different labeling on the same product. Kindly share your investigation details.
@AmazonHelp@amazonIN@amazon They claim an "internal investigation" but won't reveal details. From the product images, it's clear that product is labeled incorrectly, yet customer care denies the mistake. This is unacceptable! Resolve this immediately. Order #403-8608732-4194763
@AmazonHelp@AmazonHelp The resolution provided is unacceptable. I received the wrong product & provided all evidence, yet I’m denied transparency on the investigation findings. As a loyal customer, I deserve a clear and fair resolution.
@Razer@RazerSupport@acroengineering
@AmazonHelp@AmazonHelp The resolution provided is unacceptable. I received the wrong product & provided all evidence, yet I’m denied transparency on the investigation findings. As a loyal customer, I deserve a clear and fair resolution.
@Razer@RazerSupport@acroengineering
@AmazonHelp@AmazonHelp I’m frustrated that your team claims to have investigated my issue, yet they won't share the findings. Despite providing all evidence of receiving the wrong product, I deserve to know the results. 1/2 #CustomerService#Amazon#CustomerServiceFail
@AmazonHelp@AmazonHelp I’m frustrated that your team claims to have investigated my issue, yet they won't share the findings. Despite providing all evidence of receiving the wrong product, I deserve to know the results. 1/2 #CustomerService#Amazon#CustomerServiceFail
@AmazonHelp@amazonIN@amazon They claim an "internal investigation" but won't reveal details. From the product images, it's clear that product is labeled incorrectly, yet customer care denies the mistake. This is unacceptable! Resolve this immediately. Order #403-8608732-4194763
@AmazonHelp@amazonIN@amazon I'm outraged by your service. I ordered a "Razer Basilisk V3 Pro" but received a "Razer DeathAdder V3 Pro" instead. Despite multiple calls & emails, customer care rudely insists they sent the correct product & refuses to accept a replace/return.
1/3
@AmazonHelp@amazonIN@amazon I'm outraged by your service. I ordered a "Razer Basilisk V3 Pro" but received a "Razer DeathAdder V3 Pro" instead. Despite multiple calls & emails, customer care rudely insists they sent the correct product & refuses to accept a replace/return.
1/3