@SamsungUS
My phone was sent to Samsung USA. The phone was lost and I am still waiting for claim from Samsung. It's over 2+ months now.
This is ridiculous. No wonder why people prefer apple when it comes to finding a solution
Really poor customer service. No one point follow up ? Seriously guys. This is really BS. I can pay for your support agent to call me. I need this to be resolved ASAP. Waiting for almost a month.
@prasvenkat25 We understand that you're waiting for an update. Be assured, we're closely following up on this and will surely get back to you with an update. ^HK
https://t.co/5DoqNu396t
@prasvenkat25 We understand that you're waiting for an update. Be assured, we're closely following up on this and will surely get back to you with an update. ^HK
https://t.co/5DoqNu396t
@flipkartsupport
Message from Flipkart
Please call me again. I am waiting for call back
Hi Venkatesh, Order ID:OD2250494122714690so that we can arrange a call back to you to address the concern to ensure a prompt resolution.
Thanks,
Diana Steffi
Team Social Media
@flipkartsupport Spoke with a support agent. She promised me that my return request will be take care by today. Again it's rejected ??? Flipkart are you guys serious ?
@flipkartsupport Then why you guys sent me message it past the return policy. My issue about this. I opened the ticket within the 10 replacment window. Tech visit was cancelled by Seller and eventually the replacement request is cancelled by Flipkart. Now, i need to beg for warranty!!??? Poor CS
@prasvenkat25 We understand that you are waiting for an update on the recent purchase. Be assured, we're already working on this. Please allow us some more time and we'll surely keep you posted. We'd appreciate your patience. ^TF https://t.co/5DoqNukc8t
@flipkartsupport@Flipkart
Just a standard Reply. I opened the ticket before the seller's return policy. I opened the ticket within in 1 day of my delivery. This is ridiculous.
@flipkartsupport Poor customer support. I bought a tv and looks okay while delivered. While playing i noticed this white spot. Opened the ticket next day. Customer service delayed the request for replacement now they rejected the request. Need some help asap