Prathamesh Desai

True Indian..Meditator..Fan of NaMo..

[Prathamesh Desai @prath_de]

@bewakoof Finally, the refund has been received.
Appreciate the support from @bewakoof, especially Mr. Abhishek Kumar, for resolving the issue.

[Prathamesh Desai @prath_de]

@bewakoof Again today, the pickup was attempted but failed due to your system error (“QC failed”). This is now happening repeatedly and clearly shows your process is completely broken.
I also received a call from your customer care, and after keeping me on call 1/1

[Prathamesh Desai @prath_de]

@bewakoof successfully credited.
Hoping for a smoother and more responsive customer experience going forward.
#CustomerExperience #Refund #Pending #Bewakoof

[Prathamesh Desai @prath_de]

@bewakoof I appreciate the effort and intervention by Mr. Abhishek Kumar in moving this forward, the resolution came only after continuous follow-ups and delays.
As of now, the refund is in process and expected within 3–5 days. I will consider this fully resolved once the amount is 1/1

[Prathamesh Desai @prath_de]

@bewakoof @bewakoof As discussed on call, I am expecting concrete progress updates by EOD today. Continued delays will lead to further escalation.

[Prathamesh Desai @prath_de]

@GoldilocksOrbit @bewakoof I am now escalating this issue across all social media platforms due to the lack of resolution from @bewakoof

[Prathamesh Desai @prath_de]

@bewakoof Instead of contradicting yourselves, take responsibility and resolve this immediately.

Enough of scripted replies. I need action.

#PoorService #Bewakoof #CustomerExperience 1/3

[Prathamesh Desai @prath_de]

@bewakoof This is completely unacceptable. Either your teams are not aligned, or you are just misleading customers with false assurances.

Let me make it very clear — I received a wrong product. That is the only reason I’m chasing you continuously for a refund.
1/2

[Prathamesh Desai @prath_de]

@TejashwiYdvRJD Yogi ji

[Prathamesh Desai @prath_de]

@bewakoof Resolve this immediately or I will escalate this everywhere.
#PoorService #CustomerHarassment #Bewakoof 1/3

[Prathamesh Desai @prath_de]

@bewakoof Or is your process so broken that you don’t even track what you ship?
Stop blaming the customer and fix your mess.
This clearly shows a major failure between your warehouse and delivery. If you can’t even handle a basic return, don’t expect customers to trust your brand.
1/2

[Prathamesh Desai @prath_de]

pickup and return. Do not send another generic response — take proper action now.
If this is not fixed on priority, I will escalate this further on all platforms. 1/3

[Prathamesh Desai @prath_de]

for almost 30 minutes, the only response was “we can’t do anything.” This is absolutely unacceptable.
How many more failed attempts and excuses should I tolerate for a mistake that is completely from your side?
I need this issue to be resolved immediately with a successful 1/2

[Prathamesh Desai @prath_de]

@Bewakoof Official this is getting ridiculous. Since 6 April I’ve been trying to return a wrong product. Multiple pickups failed due to your “QC failed” error. Today again the same issue. Your support says “we can’t do anything.”
Fix this immediately. #PoorService #Customer

[Prathamesh Desai @prath_de]

@bewakoof @og_bewakoof Do not send another generic response — take proper action now.
If this is not fixed on priority, I will escalate this further on all platforms. 1/6 @og_bewakoof

[Prathamesh Desai @prath_de]

@bewakoof I ordered a Men's Olive Flat Knits Sweater (Order ID: 72426346) on April 4, 2026, but received a used, untagged, and incorrect item that isn't even your brand! 😤 No invoice either. Can you help? 🤷‍♂️ #customerservice #wrongorder #badseevice

[Prathamesh Desai @prath_de]

@bewakoof @og_bewakoof the only response was “we can’t do anything.” This is absolutely unacceptable.
How many more failed attempts and excuses should I tolerate for a mistake that is completely from your side?
I need this issue to be resolved immediately with a successful pickup and return. 1/5