Prathmesh Kant

Entrepreneur, co-founder & CEO, Aggois ( Kanpur Class of 2003

[Prathmesh Kant @prathmeshkant]

@HeroFinCorpLtd What a joke a mess have you made for a simple loan process. How many times would you exercise NACH for no reason. Severe lack of communication and transparency from your end. Further, your customer care is unresponsive. Are you only interested in looting public?

[Prathmesh Kant @prathmeshkant]

@UnicornAPR @MuvTechGh @Apple I already visited your store, people took the incident lightly. I have already attached invoice copy in my tweet. My number is 9980527914. Executive who dealt with me on Sunday (Mr Saurabh) gave me his number but he isn't picking up my calls or replying to my whatsapp. Do look!

[Prathmesh Kant @prathmeshkant]

@MuvTechGh Your power bank (AURAX, 1000mAh-12475-Golden) caught fire yesterday (attachments). You are an @Apple approved vendor and your product was sold by @UnicornAPR. Went to Unicorn shop yesterday and followed up today but no action taken and no seriousness shown, shameful!

[Prathmesh Kant @prathmeshkant]

@MuvTechGh See condition of your item that was sold at one of your partner outlet. Would any action be taken at your end? This powerbank had caught fire while charging yesterday.

[Prathmesh Kant @prathmeshkant]

@UnicornAPR Your store sold this item to me - see the condition, it had caught fire. And your store people aren't even taking things seriously, not even checking with the vendor whose item you sold (power bank, MuvTech). Such a shameful and callous approach!

[Prathmesh Kant @prathmeshkant]

@HeroFinCorpLtd 3rd is my EMI date (auto-deduct) and my account was toped up later in the day hence NACH failed and NACH wasn't re-attempted. I had written email immediately to customer care too. Now you levy NACH bounce charge. Your customer care has been unresponsive always!

[Prathmesh Kant @prathmeshkant]

@NoBrokerCare Your website is malfunctioning, when I login from web, OTP isn't accepted (says wrong OTP), when I login through mobile, my old property posting doesn't show and I can't re-post that property too, got no callback too on option for that option. Is your business live?

[Prathmesh Kant @prathmeshkant]

@SquarespaceHelp Transferred domain from SquareSpace to GoDaddy but we aren't being able to alter namespace for the domain on GoDaddy. Despite changing it points to "https://t.co/NtFIUB8HtU" and "https://t.co/HDMfCMyBWr". Please help out.

[Prathmesh Kant @prathmeshkant]

@Healthkart Ordered Muscleblaze Raw whey but you delivered Fuel One Whey instead of this. Even if you replace the item it won't help since it will bleed time. Your chat based customer care is another time waste, no tangible result. Either intervene manually or lose a customer.

[Prathmesh Kant @prathmeshkant]

@Olacabs Ride details

[Prathmesh Kant @prathmeshkant]

@Olacabs what a terrible experience at Bangalore airport! Prime sedan driver first refused to follow the route to whitefield via Budigere cross, then changed route on my mobile phone, then dropped me back at airport departure area, ended trip, made Rs 401 bill and extracted that!

[Prathmesh Kant @prathmeshkant]

@Olacabs Summary of incident, posed on LinkedIn. Since 140 words are insufficient to describe cheating by Ola driver by exploiting app loopholes.

[Prathmesh Kant @prathmeshkant]

@Healthkart What an unpredictable service. Delivery date shown as 2nd Apr, then postponed to 3rd. Not delivered yet and I chat with customer care only to know that now it is expected to be delivered by 7th! How are you better than a local nutrition store? Honour your commitment!

[Prathmesh Kant @prathmeshkant]

@dominos_india How does one cancel the order (placed accidentally) within 1 minutes of placing when restaurant doesn't pickup the call despite consistent calling and chatbot doesn't give any option of cancelation?

[Prathmesh Kant @prathmeshkant]

@consumerforum_ How can a bank staff during video KYC process ask me: "why is your surname not same as your father's surname"? Why should the surnames match at first place? I feel deeply offended. Registering my complaint against IDFC First Bank. @IDFCFIRSTBank @PaisaBazaar_in

[Prathmesh Kant @prathmeshkant]

@IDFCFIRSTBank What kind of video KYC process are you running? Your executive says that my surname is not the same as my father's surname? Why should it match at first place? What kind of nonsensical verification is this? I demand apology for this. @PaisaBazaar_in

[Prathmesh Kant @prathmeshkant]

@airtelindia No internet post yesterday evening rains, called customer care twice and they are even unable to raise a complaint for resolving this since there is an open ticket! And no one has visited home to resolve that open ticket till now. Customer care doesn’t really listen!

[Prathmesh Kant @prathmeshkant]

@airtelindia I am existing Airtel Black customer and my current package is 3 postpaid + DTH. I wanted to upgrade this to 3 postpaid + 1099 fixed plan [which is fiber + DTH] which would give free fiber installation. But no one in customer care was able to help. Please help, Thanks

[Prathmesh Kant @prathmeshkant]

@ACTFibernet Why is there no easy process to surrender broadband connection? I sent email yesterday (as suggested on website) to surrender my connection within end of current billing cycle (April) but didn't get any response. Please help! Thanks

[Prathmesh Kant @prathmeshkant]

@AxisBank @AxisBankSupport What kind of executives do you keep for verification? My employee's loan is rejected just because name of company is Aggois and and it has both valid pronunciations - अगोइस & एग्गवा. I pronounced later, executive wrote his own spelling causing mismatch!