Hi @SpotifyCares@spotifyartists,
I've been trying to update my Spotify for Artists bio for days. The bio saves successfully, but it never appears on my public artist profile.
I've already:
• Updated it multiple times
• Waited well beyond the recommended time
@SpotifyCares No help at all!
Check the response I get from your support team. Same automated response since last week. They tell me what gloablly artists are facing the same issue, as if, it is supposed to make me feel better. @Spotify@SpotifyCares@spotifyartists
@SpotifyCares No help at all!
Check the response I get from your support team. Same automated response since last week. They tell me what gloablly artists are facing the same issue, as if, it is supposed to make me feel better. @Spotify@SpotifyCares@spotifyartists
This appears to be a backend sync/publishing issue. Could someone please escalate my case to the Spotify for Artists engineering team? I'm an independent artist preparing for my debut release, and this needs urgent attention.
#SpotifyForArtists
- Tried different browsers/devices
• Opened multiple support cases
Unfortunately, every response has been a generic template with no actual investigation.
24hrs since I posted this and no resolution. Two tickets raised, got two calls from customer care who forced me to explain the situation again and again (because too lazy to read the email)
Both the tickets have been closed without any resolution. @airtelindia !!!!
@Airtel_Presence I’ve been emailing your team daily about my internet issue. Every day, a ticket is raised. Every day, it’s marked “resolved” without fixing anything. This is a joke, and clearly, so is your commitment to Airtel Black customers. #AirtelBlack#AirtelFail
@airtelindia@airtelnews@bhartiairtelfdn I’ve been repeatedly asking to speak with a supervisor. But no one ever comes on the call. Instead, I just get a new ticket every day and the same copy-paste responses on email. This is not support—it’s negligence. #AirtelBlack#AirtelFail