@sameersrk09@ThePillarsApp With that being said, we know just how much time, energy, and resources it takes to build a great app like Pillars. The quality and features speak for themselves. This was not outsourced to a random company; but clearly built in-house with intentionality and ihsan masha’Allah
@sameersrk09@ThePillarsApp With that being said, we know just how much time, energy, and resources it takes to build a great app like Pillars. The quality and features speak for themselves…this was not outsourced to a random company; it was clearly built in-house with intentionality and ihsan masha’Allah
Alhamdulillah! The Pray Gauge complication on WatchOS and iOS Lock Screen, has officially been fixed in the latest software update! Please update your phone (18.1) and watch (11.1) to the latest OS and let us know if that fixes it for you.
@munir_s_noorani Alhamdulillah! Always happy to hear this Masha’Allah. May Allah always keep our hearts attached to Him and accept our prayers and duas. Ameen 🤲🏽
We are aware of a bug that's affecting those using London Calculation Method, causing the app & widgets to appear blank. A fix is on the way in the coming day or 2 insha'Allah--just waiting for Apple to review the release.
Apologies for inconvenience & appreciate your patience!
@sabiqsabryy I think it would be best to submit a Support ticket through the app (in the “More” tab) so our support team can help from here insha’Allah
📣📣 UPDATE: The London Calculation Method bug has been fixed and update is ready in the App Store!
If you're still experiencing issues, please submit a Support ticket through the app so we can help insha'Allah.
@iris786 Assalamu alaikum,
Thanks for reaching out. Sometimes after an update, the widgets need to be reset.
Please try removing and re-adding the widget. Otherwise, restarting your device should help reset the widgets insha'Allah.
@AjengMD Assalamu alaikum,
Thanks for reaching out. Sometimes after an update, the widgets need to be reset.
Please try removing and re-adding the widget. Otherwise, restarting your device should help reset the widgets insha'Allah.
📣📣 UPDATE: The London Calculation Method bug has been fixed and update is ready in the App Store!
If you're still experiencing issues, please submit a Support ticket through the app so we can help insha'Allah.
@S_alsaleh Wa alaikum assalam, wayyakum! Thanks for reaching out. Sometimes after an update, the widgets need to be reset. Please try removing and re-adding the widget. Otherwise, restarting your device should help reset the widgets insha'Allah.
*As of now the fix will only work for devices running iOS 17.
If you're running iOS 16, a separate update is coming for you. Please submit a Support ticket so we can send you further info.
Thanks fo your patience!
@sabiqsabryy Can you please submit a Support ticket through the app so we can take a closer look at your issue? Photos and screenshots are always helpful as well.
We are aware of a bug that's affecting those using London Calculation Method, causing the app & widgets to appear blank. A fix is on the way in the coming day or 2 insha'Allah--just waiting for Apple to review the release.
Apologies for inconvenience & appreciate your patience!