Pradip Goswami

[Pradip Goswami @prdpgoswami]

@PhysicswallahAP sir, no call received and no solution provided. It’s been 3 months, I’m still waiting for my refund while PW continues delaying tactics. This looks like deliberate cheating with customer money. @PWSMSupport

[Pradip Goswami @prdpgoswami]

@PWSMSupport I’ve been following up patiently, but the delay is causing unnecessary stress. Kindly process my refund immediately and confirm the timeline here. @PhysicswallahAP

[Pradip Goswami @prdpgoswami]

@PWSMSupport @PWSMSupport @PhysicswallahAP @AlakhPandey
Useless support. Resolve my refund immediately or I’ll escalate further to consumer courts and authorities. No more empty promises. #PWRefund #ConsumerRights

[Pradip Goswami @prdpgoswami]

I request Alakh Pandey Sir and the entire senior management to personally intervene and get my refund processed within 48 hours. Relevant consumer organisations and authorities are also tagged to look into this matter. No more excuses. Refund my money NOW#PWRefund #ConsumerRights

[Pradip Goswami @prdpgoswami]

@PWSMSupport @PWSMSupport @PhysicswallahAP @AlakhPandey
Still no call received and no solution provided. It’s been days since your “email + scheduled call” promise. I’m still waiting for my refund while PW continues delaying tactics. This looks like deliberate cheating with customer money.

[Pradip Goswami @prdpgoswami]

Every single time, your team closes the ticket without resolving the issue or processing the refund. This is not customer service — this is pure harassment. I want it back immediately. Stop delaying and stop closing tickets without action.@PhysicswallahAP

[Pradeep @Pradeep63230829]

@physics__wallah . On 15 Apr I contacted customer care namely Miss Palak and requested her to resolve my grievance but she didn't helped me.
Request take legal action immediately against Physics Wallah for befooling the consumer and not providing service as per commitment.

[Pradip Goswami @prdpgoswami]

@PWSMSupport The number you shared earlier (8448333502) does not exist — it's not connecting at all. There is still no update on my refund/ticket issue, and the customer care experience has been truly pathetic with zero resolution despite multiple follow-ups. @PWSMSupport @PhysicswallahAP

[Pradip Goswami @prdpgoswami]

@PWSMSupport @PhysicswallahAP The number you shared earlier (8448333502) does not exist — it's not connecting at all. There is still no update on my refund/ticket issue, and the customer care experience has been truly pathetic with zero resolution despite multiple follow-ups.

[Pradip Goswami @prdpgoswami]

If the matter is not resolved promptly, I will have no option but to escalate it through appropriate channels, including consumer forums and legal authorities. Thank you.@PhysicswallahAP
@AlakhPandey
@consaff
@jagograhakjago
@nch1915
@Cyberdost

[Pradip Goswami @prdpgoswami]

@PWSMSupport If the ticket is truly resolved, please share the complete refund details (transaction ID, amount, and date) immediately. This is the worst customer care experience I have faced in my lifetime. @PhysicswallahAP
@AlakhPandey

[Pradip Goswami @prdpgoswami]

@PWSMSupport I have checked my DMs, but there is still no clear resolution or refund details (transaction ID, amount, and processing date) shared. It's been days since my initial complaint, and this delay is unacceptable.
@PWSMSupport
@PhysicswallahAP
@AlakhPandey

[Pradip Goswami @prdpgoswami]

@PWSMSupport I am still waiting for the solution. Please update asap.

[Pradip Goswami @prdpgoswami]

@PWSMSupport If the ticket is truly resolved, please share the complete refund details (transaction ID, amount, and date) immediately. This is the worst customer care experience I have faced in my lifetime. @PhysicswallahAP
@AlakhPandey

[Pradip Goswami @prdpgoswami]

#PhysicsWallah #RefundDelayed
🚨 URGENT: Over 2 Months of Deliberate Delay in Refund – PW Support is Harassing a Parent!
Dear PW Support Team, I have been chasing my refund for the Grade 6+7 Master Course (2025-27) enrolled for my daughter for more than 2 months.

[Pradip Goswami @prdpgoswami]

Every single time, your team closes the ticket without resolving the issue or processing the refund. This is not customer service — this is pure harassment. I want it back immediately. Stop delaying and stop closing tickets without action.@PhysicswallahAP

[Pradip Goswami @prdpgoswami]

@PWSMSupport @PhysicswallahAP @AlakhPandey Your CRM team is marking tickets as "Resolved" without actually resolving the issue or issuing my refund. Please check Ticket #13346833 and New Ticket #13256063. Your team shouldn't send "Resolved" emails until the work is actually done.@PWSMSupport

[Pradip Goswami @prdpgoswami]

@PWSMSupport @PhysicswallahAP @AlakhPandey Your CRM team is marking tickets as "Resolved" without actually resolving the issue or issuing my refund. Please check Ticket #13346833 and New Ticket #13256063. Your team shouldn't send "Resolved" emails until the work is actually done.@PWSMSupport

[Pradip Goswami @prdpgoswami]

High-quality education should be backed by reliable support. My refund (Ticket: 13256063) has been pending for 30+ days. This experience is making me rethink my trust in the platform. Please look into this urgently. @PhysicswallahAP @AlakhPandey #RefundDelay #PW