This afternoon, we are in Kibuli–Kisasizi Zone engaging with the community on the safe use of electricity and sharing practical guidance on preventing electrical accidents caused by illegal connections, both on the network and in homes.
#UEDCLinService#LightingUpYourWorld
We paid a courtesy visit to the management of Kibuli Hospital to gather feedback on service delivery and collaboratively identify solutions to the challenges highlighted.
#UEDCLinService#LightingUpYourWorld
Earlier today, we paid a courtesy visit to Multiple Industries Limited in Nsambya. This engagement focused on exploring ways of strengthening our working relationship while advancing our mandate.
#UEDCLinService#LightingUpYourWorld
We had a productive engagement with the IHK Namuwongo team, focusing on collaborative efforts to enhance the hospital’s power reliability. The meeting also served to strengthen the partnership between our two institutions as we work together to ensure the continued delivery of quality services to Ugandans.
#UEDCLinService #LightingUpYourWorld
@Ksheebah1 Happiest B.D Sheebah K . I am glad learning that I share a birthday with you. Your next Concert or show I am present much as I am not a person of concerts ,yours will be the first to attend.
If there is a country where companies and organisations don't value clients / customers ; that country is Uganda.
It's easier to get water from the dessert than getting a company that values customers. It's in Uganda where you find a head of customer service department who is as tough as a soldier fighting in Somalia.
Henceforth , regardless of their shortcoming , Umeme Ltd is the only service company you call at 2:00AM and they respond to your complaint to restore power Supply. Another company I can credit are National Water & Sewage corporation and yet both Umeme & NWSC are monopolies.
Without a doubt , Cafe Javas is number one when we talk of good customer experience in Uganda's hospitality industry. For Hotels,Mestil Hotel takes the lead and I hope you can agree with me.
In Government , Uganda prisons takes the lead without a doubt followed by special forces command (SFC)
How I wish other companies and authorities could benchmark and implement some changes.
My wonder and worry is what will happen come March 2025 when Umeme exits the Energy sector in Uganda. Let's keep watch !
Companies like Multi choice ( commonly known locally as DSTV) still have a long way to go when it comes to customer experience .
Ugandans deserve better and it takes you and me to demand that. We can start by appreciating those who invest in their best to offer services and also giving constructive feedback to those who need improvement . Its an act of Patriotism.
You can share your best and worst company or Agency in Customer Experience based on your experiences with them as we Crown 2024.
@UmemeLtd@nwscug
Hon Henry Musasizi at the launch of the @WattClubUg said that the literacy level in sub-Sahara is below 70% but Uganda has a literacy level of 73% based on the just concluded population census 2024. @henrymusasizi1@matabacusuganda@wattclubdubai
They rolled up their sleeves and participated in a general cleaning exercise, demonstrating their commitment to enhancing the cleanliness and well-being of the community.
#umemeinthecommunity#UmemeAtService