preet parida

[preet parida @preetparida15]

@Myntra, @myntra , @MyntraSupport repeatedly delivering products that customers claim are incorrect and then rejecting their return requests with a generic response that your internal team has investigated and confirmed the correct product was delivered is not a sustainable way to run a business.
Such practices only destroy customer trust. Rejecting returns without providing a transparent, evidence-based explanation, even when customers submit photographs, videos and other supporting evidence, is unacceptable.
I strongly urge people to search for “Myntra fraud” across Instagram and other social media platforms and review the experiences being shared by other customers before placing orders.
My personal experience has been extremely disappointing. I have suffered a financial loss of nearly ₹10,000 across two separate incidents. Initially, when I faced a loss of approximately ₹5,000, I assumed there must have been some genuine confusion because I trusted Myntra as an established shopping platform. However, experiencing another similar issue involving an additional ₹5,000 has completely shaken that trust.
Customers should not have to spend days chasing customer support, repeatedly submitting evidence and fighting to get their hard-earned money back.
A brand is built on customer trust, not just marketing and advertisements.
Myntra needs to take accountability, investigate genuine complaints transparently and stop dismissing customer grievances with standardised responses.
Until customers can trust that they will receive the products they actually ordered and get fair resolutions when things go wrong, I would strongly advise others to exercise caution before shopping on this platform.
I am sharing this on every possible group and have raised complaint on government portals as well! I was a regular customer of Myntra but now it’s done!!