@MTN180 with everything happening in the country, the very least you can do is make Fibre X services seamless. Since an installer completed the installation of my FibreX device on Friday, I HAVE NOT BEEN ABLE TO ACCESS DATA SERVICES… do you know how FRUSTRATING it is?
@AirtelNigeria Is the service poor in Abuja? Because I don’t understand how I will subscribe with 30,000 and still not be able to access the internet!!! Everytime I want to subscribe, it would be war!!! Why?
@AirtelNigeria do you realize that this is the third week I’m facing absolutely shitty network using your 5G Smart Box device, it means I’ve wasted a whole month’s subscription on data I didn’t use and spent my whole month going back and forth in the DM with you!! A SHAME!!!
@maazjnr7 @AirtelNigeria From 😂😂😂😂😂 To 😭😭😭😓😓 (Premium TEARSSSSS)!! After the second month, it became NONESENSE!!!! Frustrating, very frustrating!!! It’s like I will switch to MTN at least I haven’t experienced issues using my phone, their router might be better!!
@AirtelNigeria No telecommunication line has ever stressed me like Airtel! And to think I got the 5G Smart Box because of the good reviews only to re-subscribe and it has been 2 weeks of HELL with epileptic 4G service!!! The 5G signal is non-existent!!!! So frustrating!
This thread is why I’ll always maintain that you don’t need people to use their words to say, “I’m no longer interested.” Once you start seeing signs, once they begin moving mad, and refuse to change, that’s all you need to know. That’s all the closure you need. Please just move🙏🏽 For the sake of your sanity and peace of mind, move🙏🏽
Dear @gtbank_help the resolution time given for my complaint has elapsed and instead of resolves, I’m experiencing more issues using your services. I’m tired of trying to explain via DM because none of the options you’re providing is related to my issue.
@gtbank_help it’s even more annoying that you’re offering me an option to chat with a customer service rep and yet no one comes online to continue the chat! Plus your customer service line has been busy for hours despite the long wait on the phone I’ve had to endure