Jim Preston

Work at ExactTarget, a Salesforce Company. Setting standards within digital marketing and working with the worlds best brands (loving LFC as well...YNWA)

[Jim Preston @preston2912]

@OliverSweeney - yes I am part of that team and yes I am aware of the #StoryofSucess campaign - exciting stuff from two great brands :)

[Jim Preston @preston2912]

I know it's bad etiquette to put ones feet on seats, but I can't stop admiring my new @OliverSweeney shoes ;)

[Jim Preston @preston2912]

@OliverSweeney - Been converted! First pair of OS's in the the last few weeks - love them! Seriously lovely shoes, well worth the investment

[Jim Preston @preston2912]

Marketers – Watch the Digital Marketing Event of the Year from your desk! Catch the #CNX14 Livestream! http://t.co/Ec58DKckwO

[Jim Preston @preston2912]

@IKEA - Long wait on calls, 'ask Anna' not working, no customer Service on Twitter - Appalling post-sale 'service' - be ashamed.

[Jim Preston @preston2912]

@BTCare - annoying, as this means starting the process again, we did this last week. Requested your one hour callback today; 2hrs, & no call

[Jim Preston @preston2912]

@BTCare - below 15mg download speeds. Line test last week, BT promised a call back and no call. I keep calling you but 30 min + wait times.

[Jim Preston @preston2912]

@BTCare - TERRIBLE CUSTOMER SERVICE BT!! Call wait times are horrendous!! My infinity needs fixing, but I can't talk to you!! #notgoodenough

[Jim Preston @preston2912]

@uscfashion - still haven't heard back from you USC. Simple question is why you've decided not to let your customers have refunds?

[Jim Preston @preston2912]

@uscfashion - Still keen to know why this is the policy and why unlike almost ever other high-street retailer, USC won't offer refunds?

[Jim Preston @preston2912]

@uscfashion - OK, so the customer-focused Directors made that decision. Please share where the value is in that, to us, your customers?

[Jim Preston @preston2912]

@uscfashion - BTW, if you keep your reply to 140 characters, it will fit in one tweet and not two like your last reply.

[Jim Preston @preston2912]

@uscfashion - why is it your policy? What possible value does that present to your customers, like me?

[Jim Preston @preston2912]

@USCFASHION - What an amazingly CRAP & un-customer focused returns policy!!! NO REFUND?? Exchange or credit only #wedontcareaboutcustomers

[Jim Preston @preston2912]

@ItsuOfficial - Everything I eat from you is AMAZING - where have you been all my life?! More please ;) #gottaloveitsu

[Jim Preston @preston2912]

@Simon_Morris27 wow, where did I find the time to create such things!? Life SO busy now, wife, kids, job, floods!! HA :)

[Jim Preston @preston2912]

@Simon_Morris27 wow, now there's a blast from the past! I could of been an artist!! Hope life's treating you well and welcome to twitter ;)

[Jim Preston @preston2912]

Proud to work @salesforce! We’re #7 on FORTUNE’s Best Companies to Work For list. Join me: http://t.co/oLjEVMmf2p #dreamjob #gptw100Best

[Jim Preston @preston2912]

You won't want to miss all the action at Connections EMEA, find out about our 13 inspired breakout sessions today! http://t.co/Y5y8k9sd2n

[Jim Preston @preston2912]

You wont want to miss Channel 4's face of comedy Jimmy Carr at this years Connections EMEA #ET13EMEA. Register today! http://t.co/xNzbp3D4DL