@Rb__sa This is usual honestly, I’ve been communicating with them for the past 5 days and no clear answer. Every consultant gives different advises. For fraud departments this bank is the worst!
@FNBSA can you please urgently assist with proof of dispute on fraudulent transactions so I can send to third party to get a refund on fraud I enquired due to their system.
@Rb__sa I already did that. I need confirmation not just a case number which I struggled to get from your team members by the way.
Do you not provide an email confirmation of such enquiry being submitted on your side? Because I’m actively trying to resolve this case as I’m out of funds
@pabi_entle@Rb__sa@FNBSA@FNBSA is the worst in my case to. I lodged a fraud case but I didn’t get any case number from Friday till this date. I’m definitely leaving them and it makes me damp sad
@rainSouthAfrica I’m having an issue with my IP address and was advised by mount email service provider to change out IP address. I called support and the lady was not understanding what I was talking about. Can you please urgently help as it’s affecting our work
@rainSouthAfrica Please update when the “alarms” will be cleared in my area at Pretoria cbd because it has been 2 days now and I have to buy extra data while you rain deducts the full subscription even during this inconvenience it’s unacceptable