Prison Voicemail

Award-winning social venture. Winner of @csjthinktank award 2020. Endorsed by @HMPPS. Featured on @BBCNews, @guardian, @telegraph. Listed on @GOVUK.

[Prison Voicemail @PrisonVoicemail]

Excited to be on the front page of @BBCNews right now!

A fantastic article by @Ruthie_H_Evans following the story of a mother and daughter using our service to strengthen their relationship.

Full article here:
https://t.co/3fer2aLFIM

Please retweet 😀

[Prison Voicemail @PrisonVoicemail]

@DreamingLuc1d Hi Ken, we started to get a flood of support requests on this yesterday. I have put a mitigation in. It seems the recorded message just crashed into any voicemails left.
Hopefully this change will help, in the meantime we have reached out to our friends in the MoJ for more info.

[Prison Voicemail @PrisonVoicemail]

@sarahjo97977728 Hi, the account could remain open but they wouldn't be able to use it if they'd taken the voicemail number off.

[Prison Voicemail @PrisonVoicemail]

@RiksNicole97 Yes it does, as long as your phone has a wifi connection you can use the app as normal.

[Prison Voicemail @PrisonVoicemail]

@l46858999 If you DM us your voicemail number we can do a test call to you

[Prison Voicemail @PrisonVoicemail]

@l46858999 No should be fine

[Prison Voicemail @PrisonVoicemail]

@l46858999 What phone do you have?

[Prison Voicemail @PrisonVoicemail]

@l46858999 We're looking into it, sorry about this.

[Prison Voicemail @PrisonVoicemail]

"...He has said many times that he wouldn’t have made it without the daily contact, so thank you for all that you do and for making a huge difference in our upturned lives."

[Prison Voicemail @PrisonVoicemail]

From one of our Australian customers:

"I would like to thank you all for the amazing service I’ve received over the past 7 months. Being able to leave him a message consistently made his day. This service made the whole experience so much less traumatic for both of us..."

[Prison Voicemail @PrisonVoicemail]

"A heartfelt thank you from our whole family for such a fantastic and life saving service and especially during Covid restrictions. It has been an incredible lifeline to all of us since June last year."

- email received from a Prison Voicemail customer today 🙂

[Prison Voicemail @PrisonVoicemail]

Uptake and feedback has been fantastic, and we commend the Huntercombe staff for facilitating so effectively.

cc: @Christina_H4ll @ShonaMinson @carolynharris24 @TheHowardLeague @PRTuk

[Prison Voicemail @PrisonVoicemail]

... since 1st April 2020. In fact Huntercombe was the first prison to offer video calls at the start of the Covid-19 lockdown.

cc: @russwebt @InsideTimeUK @prisonadvice @lucyfrazermp @TheLordFarmer @csjthinktank @AndyCook_CSJ @lynbrownmp @CEOofHMPPS @RoryStewartUK

[Prison Voicemail @PrisonVoicemail]

We were delighted to read such positive remarks on our video call system from the HM Inspectorate of Prisons after their recent visit to @HMPHuntercombe.

You may not be aware but we (Phonehub, the social venture behind Prison Voicemail) have been providing video calls there...

[Prison Voicemail @PrisonVoicemail]

Uptake and feedback has been fantastic, and we commend the Huntercombe staff for facilitating so effectively.

cc: @Christina_H4ll @ShonaMinson @carolynharris24 @TheHowardLeague @PRTuk

[Prison Voicemail @PrisonVoicemail]

We were delighted to read such positive remarks on our video call system from the HM Inspectorate of Prisons after their recent visit to @HMPHuntercombe.

You may not be aware but we (Phonehub, the social venture behind Prison Voicemail) have been providing video calls there...

[Prison Voicemail @PrisonVoicemail]

... since 1st April 2020. In fact Huntercombe was the first prison to offer video calls at the start of the Covid-19 lockdown.

cc: @russwebt @InsideTimeUK @prisonadvice @lucyfrazermp @TheLordFarmer @csjthinktank @AndyCook_CSJ @lynbrownmp @CEOofHMPPS @RoryStewartUK

[Prison Voicemail @PrisonVoicemail]

"Thanks again. The system works and he has called me. Just brilliant. You don't know how much this means (well, you probably do, as that's what all family/friends tell you!)"

#customerfeedback

[Prison Voicemail @PrisonVoicemail]

"... I live in the countryside with no landline and would have missed SOOOO many calls and emergency incidents if this service didnt exist!"

[Prison Voicemail @PrisonVoicemail]

Amazing feedback from a Prison Voicemail customer:

"I'd like to thank you for the fantastic service! If it weren't for PVM my partner may not be alive today! The lockdown has been extremely tough on all prisoners and especially those with poor mental health..."