Pritam Roy

Love movies, travel & food.
Chief Business Officer, MayaFin

[Pritam Roy @pritamr]

@SinghaniaGautam Terrible customer service by #RAYMOND Bought some coats online and running around in circles for returns / replacement. Zero accountability and customer orientation. No one knows how to help customers with returns. #epicfail #CustomerSupport #Beware

[Pritam Roy @pritamr]

@EconomicTimes best news item on @GoldmanSachs in today's papers

[Pritam Roy @pritamr]

@JioCare Most frustrating interaction with customer care bots / agents at @JioCare @reliancejio @RIL_Updates who's responsible for customer service at Jio / telcos? Are there any regulations or consumer grievance forums? @DoT_India @TRAI @MoCA_GoI @JM_Scindia @PMOIndia

[Pritam Roy @pritamr]

@JioCare doesn't allow you to change a plan which isn't active yet & don't refund advance bills paid if you cancel the connection. Isn't this a fraud or not? Does GOI care about consumers? @reliancejio @MoCA_GoI @TRAI @DoT_India @JM_Scindia #EpicFail @PMOIndia

[Pritam Roy @pritamr]

@SwiggyCares ORDER #206989412493820

[Pritam Roy @pritamr]

@Swiggy has the worst customer service. Tried to cancel a wrongly placed order within seconds of ordering in vain, wasted > 40 mins talking to useless bots. Charged cancellation fee = 100% order value. @zomato is much better @deepigoyal #EpicFail @jagograhakjago @blvermaup

[Pritam Roy @pritamr]

@delhivery is probably the worst courier service in the country. Requested for a pick-up and paid in advance 2 days back. No response to queries sent to the help desk and total silence on their part. Looks like a scam in making. #epicfail #CustomerService #worst @help_delhivery

[Pritam Roy @pritamr]

@UberIN_Support has the best customer service. I complained about a cab which didn't have a functioning AC and @Uber_India refunded ₹0.13. That's such a generous gesture! Please feel free to share your Uber #customerservice stories #epicfail @timesofindia @htTweets @JagranNews

[Pritam Roy @pritamr]

@SamsungIndia has the worst customer service. It should stop selling appliances if it can't provide basic services and attend to customer complaints. Waiting for a technician visit after registering service requests, 4 times in 2 weeks. #epicfail #worstservice

[Pritam Roy @pritamr]

@UberIN_Support has the worst #CustomerService keeps sending the same automated responses without resolving issues, while scamster drivers continue to defraud customers in multiple ways, in collusion with staff @RGIAHyd #epicfail @Uber_India @Uber

[Pritam Roy @pritamr]

@rblbank collecting GST wrongfully from customers. No grievance redressal mechanism available. Is @RBI listening? @FinMinIndia @nsitharaman @PMOIndia #Scam2003 #fraud #ombudsman @narendramodi #CustomerService #epicfail

[Pritam Roy @pritamr]

@rblbank is charging me GST on zero annual fee. They claim GST is payable to the Govt even when there's no fee. Is this legal or some kind of fraud? @GST_Council @FinMinIndia @PMOIndia @nsitharaman #gst #fraud @EconomicTimes @NDTVProfit

[Pritam Roy @pritamr]

@deepikapadukone in an infographic. Can it get any better?
If you want to receive insightful infographics daily, send me a message! @DeepikaPFC @deepikaddicts @DeepikaHolics #infographic #business #Management #startups #data

[Pritam Roy @pritamr]

@AirIndiaX Sent message. Waiting for your response.

[Pritam Roy @pritamr]

@AirIndiaX total chaos at @Jaipur_Airport - no update or communication from passengers. What's @TataCompanies doing with the airlines? After sitting in an aircraft with no ventilation for 2hr, passengers are on tarmac with no clue about flight status #epicfail @IndiaToday @ndtv

[Pritam Roy @pritamr]

@AirIndiaX @AirIndiaX customer service continues to be pathetic. Airline ground staff promised a full refund email within 30 mins and even after >12 hrs & more follow-ups, no confirmation from the airline. #epicfail #customerservice @TataCompanies @airindia

[Pritam Roy @pritamr]

@StarbucksIndia did I just come across your smallest store (counter) in India at Jaipur airport? Do tell! @Jaipur_Airport #Starbucks #Coffee #kiosk #airport #cafe

[Pritam Roy @pritamr]

@UberINSupport 13/04/23, 10:51pm at Mumbai airport

[Pritam Roy @pritamr]

@UberINSupport Vaishali at Uber P4 Level booth refusing Uber XL rides to single passengers. What kind of new rules are these?
@Uber_India @AdaniAirport #Servicetweet

[Pritam Roy @pritamr]

@NPCI_NPCI evidently doesn't have anyone to 'verify' spellings in their ads.
@UPI_NPCI @NPCI_BHIM #typo #CareLess #spellings #errors