Priyanka Toshniwal

[Priyanka Toshniwal @priyanka02]

@letsblinkit ?

[Priyanka Toshniwal @priyanka02]

@letsblinkit How can an expired cosmetic be delivered to a customer? I received a concealer in August that had already expired in February. This is a serious product-safety issue. I need an immediate explanation, for my other products too. #Blinkit

[Priyanka Toshniwal @priyanka02]

@letsblinkit Can u send here whatever solution u have addressed why r u not posting it publicly is there anything u want to hide with public attention

[Priyanka Toshniwal @priyanka02]

@blinkitcares Please do not call and give same explanation.. plz post here whatever you are telling me on call .. do not harass customers by calling if you have same answer

[Priyanka Toshniwal @priyanka02]

@blinkitcares That conversation reply is posted here

[Priyanka Toshniwal @priyanka02]

@blinkitcares I have already shared my details plz check on ur end and in message

[Priyanka Toshniwal @priyanka02]

@letsblinkit @letsblinkit

[Priyanka Toshniwal @priyanka02]

@letsblinkit This is strictly a matter of regulatory accountability and customer safety. I expect a clear, documented response based on your records.

[Priyanka Toshniwal @priyanka02]

@letsblinkit .I am a regular customer spending ~₹10,000 weekly, and I expect basic accountability, not harassment when I raise a safety issue.@letsblinkit

[Priyanka Toshniwal @priyanka02]

@letsblinkit am not asking for a refund — this is about product safety and ethics.
Asking a customer to prove expiry after purchase, while you cannot verify it from your own system, is unfair and concerning

[Priyanka Toshniwal @priyanka02]

@letsblinkit Please escalate this matter to your compliance or quality assurance team and verify from your internal systems the batch number, manufacturing date, and expiry details of the product delivered to me.

[Priyanka Toshniwal @priyanka02]

@letsblinkit For the other item, I am unable to verify the expiry details as the packaging has already been disposed of. However, the seller/platform is expected to maintain complete traceability records, including batch number, manufacturing date, and expiry date, linked to each order.

[Priyanka Toshniwal @priyanka02]

@letsblinkit Thank u for response. I am not asking for a refund. My concern is much more serious: product safety and accountability. U have already supplied me a cosmetic product that was expired, and for the other product, u r asking me to prove its expiry date bcoz I have disposed packaging

[Priyanka Toshniwal @priyanka02]

@letsblinkit Plz check ur dm

[Priyanka Toshniwal @priyanka02]

@Tukaram_IndIAS plz look into these issues also received from #maladblinkit

[Priyanka Toshniwal @priyanka02]

@letsblinkit @blinkitcares

[Priyanka Toshniwal @priyanka02]

@letsblinkit I trusted your platform enough that I threw away some of the outer boxes after delivery. Why would I expect a company like Blinkit to send me cosmetics that had expired six months before delivery?

[Priyanka Toshniwal @priyanka02]

I hope @letsblinkit takes this seriously and fixes both my complaint and the inventory issue that allowed an expired concealer to reach a customer six months after expiry. Customers deserve safe, genuine and within-expiry products.

[Priyanka Toshniwal @priyanka02]

Cosmetics are applied directly to the skin. Delivering a concealer six months after its expiry isn’t a minor packaging issue. @letsblinkit this deserves an urgent product-safety investigation.

[Priyanka Toshniwal @priyanka02]

@letsblinkit Why is the burden being put on the customer after an expired cosmetic was actually delivered? Please check your inventory and order records and provide the expiry/batch details of the products you supplied.

[Priyanka Toshniwal @priyanka02]

#blinkit If you claim the remaining concealers delivered to me are genuine and within expiry, please provide their batch numbers, manufacturing dates and expiry details from your records.

[Priyanka Toshniwal @priyanka02]

The other concealers I received also feel unusually dry, which makes me concerned about the condition and expiry of the other products in my order. @letsblinkit please arrange pickup of the concerned products and investigate this properly.