@zomato@zomatocare Order #8641010041 from Bakingo on Sept 24: one cake was missing and the other arrived severely damaged. I emailed 4 days ago with evidence and requested a refund. Still no response. Please resolve this urgently.
@zomato@zomatocare I already emailed Zomato with: • Tax invoice/order details
• Photos showing the damaged cake
• Audio recordings of calls with the restaurant & delivery partner
I requested an immediate resolution and full refund.
@zomato@zomatocare It has now been 4 days since my complaint email, yet I haven't received any response or resolution.
This order was for a birthday celebration, so this wasn't just a minor inconvenience. Please have someone from @zomatocare review the complaint and respond.
Very disappointed with @Delhivery. My shipment was marked "Recipient Unavailable" even though the delivery agent never called me and never visited my address. This isn't the first time, my previous package faced the exact same issue.
@Delhivery My package has been showing "Out for Delivery" for the last 3 days, but I haven't received any call from the delivery agent and no one has visited my address. Customer support only gives automated replies. Please resolve this and deliver my package. AWB: 8554511282761