Priyottama Rani

[Priyottama Rani @priyottama]

@onepluscareIN @onepluscareIN please respond , you just left my message on seen!
Please look into it and do the needfull
@oneplus @OnePlus_Support @Vikas_AGL @RobinLiuOnePlus

[Priyottama Rani @priyottama]

@oneplus @OnePlus_IN @OnePlus_Support disappointed with my service experience! Sent my OnePlus Buds 3 for repair (Request ID: INSI240922724), but received an old, damaged Nord 2R instead. Support is being rude and unhelpful. Need urgent resolution!

[Priyottama Rani @priyottama]

@Vikas_AGL @RobinLiuOnePlus Sent my Buds 3 for repair (Request ID: INSI240922724), but received an old, damaged Nord 2R instead. Incident ID: C-IN2410088773, no further update. This is mentally exhausting. kindly look into it sir!

[Priyottama Rani @priyottama]

@onepluscareIN Hello @OnePlus_IN
Please revert to my message!

[Priyottama Rani @priyottama]

@0703himanshu @OnePlus_IN @amazonIN @OnePlus_Support @oneplus At least they didn’t did anything!
In my case to resolve the issue they replace my whole new oneplus buds 3 with an old and damaged oneplus nord 2r!
I would suggest you not to rely on this method!
Better physically visit any near by service center!

[Priyottama Rani @priyottama]

@onepluscareIN Hello!
Waiting for your update!
Kindly provide me the update!

[Priyottama Rani @priyottama]

@oneplus @OnePlus_IN @OnePlus_Support .
Once the product was handed responsibility falls on OnePlus and the service center. Despite all the evidence no action has been taken.Explain how you plans to resolve this matter, or else i will move to the court.
#oneplussucks

[Priyottama Rani @priyottama]

This is the response which i got from @OnePlus_IN @OnePlus_Support as they are not considering photographic evidence which is already being approved by their delivery partner @EcomExpress_Ofc and now they are closing my case without my consent!
Here is the screenshot attached!

[Priyottama Rani @priyottama]

@onepluscareIN I have dropped the direct message to you. Waiting for you response!
Thanks