Hello @Indigo
I need to report the deplorable ways your staff had handled my luggage and seek to be recompensed for the damage to my personal property. I had flown from Bengaluru to Chennai on the 3rd of October, 2026, on flight 6E904.
Hello @Indigo
I need to report the deplorable ways your staff had handled my luggage and seek to be recompensed for the damage to my personal property. I had flown from Bengaluru to Chennai on the 3rd of October, 2026, on flight 6E904.
Hello @Indigo
I need to report the deplorable ways your staff had handled my luggage and seek to be recompensed for the damage to my personal property. I had flown from Bengaluru to Chennai on the 3rd of October, 2026, on flight 6E904.
@indigo Moreover, the customer rep also mentioned that I should have checked the luggage on arrival at the airport, but as someone who travelled for more than 10 hours and had a connecting flight immediately after, to demand that I report this on arrival is very inconsiderate.
@indigo I packed all my fragile items were in my cabin luggage to ensure that it would not suffer any damage and did not carry a backpack because it was unnecessary.
@indigo As a frequent flier I am well aware of what I'm owed as a passenger, the first of which is being assured adequate space for 1 cabin baggage. It was their lack of forethought and planning that led to them insisting that I check in my baggage, and the ensuing damage to my property.