Pro2col Lab

🇿🇦

[Pro2col Lab @pro2collab_nn]

National Outtage on our FTTB clients around Cape Town. Technicians currently investigating.

[Pro2col Lab @pro2collab_nn]

Fiber outtage reported in edgemead / burgundy / tableview. Currently investigating

[Pro2col Lab @pro2collab_nn]

FROM VUMA: Good day, we currently have an outage in the Cape Town area, residents will experience intermittent connectivity. Technicians have been dispatched to investigate and we will provide an update as soon as we receive more info. https://t.co/muVXYhirM3

[Pro2col Lab @pro2collab_nn]

VUMA: Some clients not able to browse due to IP allocation issues from VUMA end. Please let us know if you are affected and we can add your account to their list to resolve.

[Pro2col Lab @pro2collab_nn]

We have been made aware that Seacom are having issues with their IXP (internet exchange point) in Cape Town.

[Pro2col Lab @pro2collab_nn]

All intermittent fiber issues in Edgemead has been resolved.

[Pro2col Lab @pro2collab_nn]

Edgemead reporting Fiber interruption. Currently investigating

[Pro2col Lab @pro2collab_nn]

We are experiencing a targeted, large scale spam outbreak - this is the reason you are experiencing delays when sending emails. Rest assured that your emails will be delivered once the backlog has been cleared. There is nothing further you need to do. Thank you for your patience.

[Pro2col Lab @pro2collab_nn]

Confirmed connection repaired on Octotel - all services operational

[Pro2col Lab @pro2collab_nn]

Octotel Engineers are on site to repair the damaged cable underground. They are working to restore connectivity in the area as a matter of urgency.

Please see list of roads affected:

Myburgh Road
Boundary Rd
Avon Road
Thornton Rd
Greenwich Road

[Pro2col Lab @pro2collab_nn]

We are aware that certain customers in the Lakeside/Diep River area are experiencing intermittent to no connectivity.

[Pro2col Lab @pro2collab_nn]

No status updates as yet , but many clients in Durban and Cape Town have confirmed that their service has been restored. (OPENSERVE)

[Pro2col Lab @pro2collab_nn]

We are seeing Openserve traffic in all regions getting little to no throughput or authentication issues. Our upstream provider and Openserve are looking at the issues currently. We apologise for any inconvenience caused.

[Pro2col Lab @pro2collab_nn]

Currently investigating intermittent Fibre internet problems. More information to follow.

[Pro2col Lab @pro2collab_nn]

All services are 100% operational.

[Pro2col Lab @pro2collab_nn]

We are currently experiencing intermittent connection issues to our Fibre DHCP server. Any user trying to reach a new lease will be effected. We are awaiting resolution from the support engineers.

[Pro2col Lab @pro2collab_nn]

New server certificate update have been released and Apple devices are panicing over the change. Please let us know if you are experiencing this and we can assist in your email issues. First hint would be to disable SSL for all email account hosted with us.

[Pro2col Lab @pro2collab_nn]

Due to the extensive lockdown and the success of the Free Fibre Speed Upgrade promotion - Pro2col, in partnership with VUMA will extend the promotion to the end of July 2020

[Pro2col Lab @pro2collab_nn]

We can confirm that all our Frogfoot and Vuma clients have received their double speed upgrade for the Lock Down period! enjoy your new Fiber speeds!

[Pro2col Lab @pro2collab_nn]

Google is down in SA – and it’s a nightmare for millions of home workers https://t.co/9NFYaPJZ1y