FROM VUMA: Good day, we currently have an outage in the Cape Town area, residents will experience intermittent connectivity. Technicians have been dispatched to investigate and we will provide an update as soon as we receive more info. https://t.co/muVXYhirM3
VUMA: Some clients not able to browse due to IP allocation issues from VUMA end. Please let us know if you are affected and we can add your account to their list to resolve.
We are experiencing a targeted, large scale spam outbreak - this is the reason you are experiencing delays when sending emails. Rest assured that your emails will be delivered once the backlog has been cleared. There is nothing further you need to do. Thank you for your patience.
Octotel Engineers are on site to repair the damaged cable underground. They are working to restore connectivity in the area as a matter of urgency.
Please see list of roads affected:
Myburgh Road
Boundary Rd
Avon Road
Thornton Rd
Greenwich Road
We are seeing Openserve traffic in all regions getting little to no throughput or authentication issues. Our upstream provider and Openserve are looking at the issues currently. We apologise for any inconvenience caused.
We are currently experiencing intermittent connection issues to our Fibre DHCP server. Any user trying to reach a new lease will be effected. We are awaiting resolution from the support engineers.
New server certificate update have been released and Apple devices are panicing over the change. Please let us know if you are experiencing this and we can assist in your email issues. First hint would be to disable SSL for all email account hosted with us.
Due to the extensive lockdown and the success of the Free Fibre Speed Upgrade promotion - Pro2col, in partnership with VUMA will extend the promotion to the end of July 2020