Honest update: shipped a sync bug today that duplicated every imported piece of feedback π
Nothing humbles you like seeing the same review 4 times.
Fixed. Added dedup. Wrote a test. Onward.
#buildinpublic#saas#productbridge
Less talking, more showing.
Here's feedback from Intercom, an App Store review, and a Trustpilot comment β all landing on the same board.
This is the moment that made me want to build it π₯
#buildinpublic#feedback#saas
Week 10 of building ProductBridge β
β MVP shipped (feedback boards)
β 10 feedback sources connected
β Learned that data normalization is 80% of the work
β 560+ people following along
Still early. Still rough. But it's real now.
#buildinpublic#mvp#saas#feedback
This little "Woohoo! You made a sale!" notification just made my entire year. π₯Ήπ
First. Customer. Ever.
ProductBridge is officially a real product that real people pay for. Onto the next one. πͺ
#ProductBridge#FirstSale#LemonSqueezy
Quick one for founders & PMs:
Where does most of your customer feedback actually live today?
β Support tool (Intercom/Zendesk)
β App store reviews
β Sales calls
β A messy spreadsheet
β Honestly, nowhere
Genuinely curious π
#feedback#buildinpublic#saas#productmanagement
Every feedback source speaks a different language.
A Play Store review, an Intercom chat, and a Zendesk ticket have nothing in common structurally.
This week I built a layer that turns all of them into one clean format. Boring work. Huge payoff.
#buildinpublic#saas#feedback
The unsexy part nobody talks about: integrations.
ProductBridge now pulls feedback from:
β Intercom
β Zendesk
β Trustpilot
β Play Store
β App Store
Getting feedback OUT of these tools was harder than building the boards themselves.
#buildinpublic#feedback#productbridge
MVP is live π
ProductBridge v0 does one thing well: feedback boards.
One place where customer feedback lands, gets organized, and stops vanishing into a support inbox.
Small start. But it's the foundation everything else gets built on.
#buildinpublic#saas#productbridge
@TanzilaSha9574 Building ProductBridge - An AI powered feedback management platform that automatically collects the feedback from your support channels like Intercom, Zendesk etc, public review platforms like Trustpilot, G2, Playstore/Appstore.
Visit: https://t.co/zjcggrrxZB
Most teams don't have a feedback problem.
They have a feedback location problem.
It's in Intercom chats. Zendesk tickets. 1-star Play Store reviews. A Trustpilot rant. Three Slack channels.
Nobody sees the full picture. That's what I'm solving.
#buildinpublic#feedback#saas
Starting something new.
I'm building ProductBridge β one place to collect every piece of customer feedback, no matter where it lives.
Intercom, Zendesk, Trustpilot, the app stores⦠right now it's all scattered. I want to fix that.
Building in public!
#feedback#saas#roadmap