Hello there!
I am Max, full-time dev by day and indie hacker by night.
Currently building quickdeploy (CLI tool to make VPS deployments simple), but I am not stopping there!
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I think maybe making clearer that there is a refund policy in the first place would be helpful in such cases.
You only have it very small in the footer of your landing page, not in the FAQ, not in the same box as the pricing plans.
I honestly think that if he would want to he could open a dispute and win. So maybe adding something like that will make it clearer and also give you more leverage :)