We’ve been waiting nearly 2 years for our @solanamobile Seeker — a device we bought directly from your official store.
But now, dozens of us are stuck because a US-based logistics partner in New Castle refuses to release our phones.
They won’t hand them over to couriers, won’t allow pickup, and won’t even return them to you unless you issue a return label — which your support hasn’t provided despite repeated requests.
We’ve contacted support many times — only copy-paste replies or complete silence.
We’re not asking for refunds. We just want to use the product from one of the world’s leading blockchains.
👉 Please, @solana : take back our devices and redirect them to a functional partner or warehouse.
We’ve waited long enough. Don’t let a rogue logistics point ruin your reputation and our trust.
I created a request on https://t.co/xgu1jgDH8O on September 17. I added to it on September 30, and there has still been no response.
@TOPU_Inc Please help spread the word so that @solanamobile and @toly sees this post.
@_X_AE_A12@solanamobile We are facing the exact same issue. It's unacceptable to be waiting for years and be blocked by a logistics partner. @solanamobile, you need to resolve this for your customers immediately.
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⛓️ Gmicrochains. Today, we’re proud to announce Testnet Babbage, the next evolution of the Linera protocol— built for real-time, user-centric blockchain apps. This release unlocks a powerful new dev toolkit and protocol upgrades.
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